The Chief Operations Officer (COO) position will oversee all operational functions including; safety, dispatch, and equipment management/utilization functions .
As head of operations, this position is tasked with optimizing the supply chain, increasing revenue, reducing overhead/operating costs, while leading the current as well as the planned and sustainable growth of the organization. Responsibilities & Essential Functions Primary - This section should include responsibilities and essential functions that are highest priority and/or account for 40-90% of time spent each year in execution. Lead continuous improvement of safety, operational execution and training. Lead and mentor the operational staff to ensure every team member has a detailed understanding of the trucking operation, providing guidance, support, and development opportunities throughout the organization. Develop and implement operational strategies to optimize efficiency, productivity, and profitability across all aspects of the business. Oversee daily operations, including safety, equipment management, dispatch, scheduling, and route planning, to ensure timely and cost-effective delivery of loads. Identify, recommend and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and equipment. Lead the operations and safety departments to support business growth initiatives. Achieve organizational goals related to safety, quality, and timely delivery of products or service. Develop and maintain relationships with key stakeholders, including clients, vendors, and regulatory agencies, to ensure compliance. Establish and maintain key performance indicators (KPIs) to track operational performance and identify areas for improvement. Work with CFO to develop a quoting tool which will aid in submitting quotes/bids to current and potential customers. Work with CEO to become versed in all aspects of the company and participate in sales meetings with current and potential customers. Secondary - This section should include responsibilities and essential functions that are moderate priority and/or account for 20%-40% of time spent each year in execution. Remain informed about industry trends, regulations, and best practices to drive continuous improvement and innovation within the organization. Prepare regular reports and presentations for senior management and stakeholders to communicate operational performance, challenges and opportunities. Travel to other locations to ensure business/process continuity across the organization.
Tertiary - This section should include those responsibilities and essential functions that are lowest priority and/or account for 5%-20% of time spent each year in execution.
Represent . Freight at industry events and workshops .
Education /Experience: Bachelor's Degree
Job Experience Requirement: Direct(10 years), Indirect(7 years), Supervisory(4-7 years)
Field of Experience: Business Administration, Logistics, Supply Chain Management
Training: Operations and Safety KNOWLEDGE / SKILLS / ABILITIES Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. Negotiation — Bringing others together and trying to reconcile differences.
