WEC Energy Group is one of the nation's largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.Job SummaryThe Work Methods and Development Consultant is responsible for the design and delivery of training programs within the Electric Operations area. This includes various Electric Distribution Occupations that require apprenticeship program administration. Develops and updates training documentation as needed to ensure compliance with regulations, meet safety and operational needs and meets or exceeds industry standards. Utilizes knowledge of adult learning theory to develop and deliver technical and non-technical training using multiple medium.This position is part of a job family (Work Methods and Development Consultant, Senior Work Methods and Development Consultant, Principal Work Methods and Development Consultant) and experience will be the determining factor. Job ResponsibilitiesDevelop Technical TrainingIndependently develop technical and non-technical training materials including writing leader and participant guides utilizing significant knowledge of technical requirements, safety considerations and best practices and business requirements.Identify and develop learning objectives to deliver intended results.Responsible to maintain and administer Electric Work Methods/Procedures development, editing and publication to align with regulations, safety and operational needs and industry standards and procedures, i.e. OSHA Qualifications, Company knowledge base, etc.Identify and develop, as necessary, appropriate audiovisual materials to enhance and support training activities (adult learning practices).Reviews appropriate technical documentation and determines applicability for inclusion in training program in order to meet learning objectives.Prepare written materials that follow generally accepted rules of style and form, are appropriate for the audience, and accomplish the training objectives.Prepare clear statements of behavioral objectives that describe the desired results of training.Develop theoretical and practical models that illustrate complex ideas in understandable, usable ways.Serve as a subject matter expert in electrical operations.Conduct Technical / Non-Technical TrainingApply adult learning theory, group process skills, and other generally accepted training techniques for facilitation of classroom/ on-the-job training and individual coaching sessions.When applicable, train tasks associated with Written Regulatory/ DOT / Operator Qualification Plan as required. Deliver or co-facilitate technical and leadership training for lead represented or other positions.Maintain and proactively expand relationships with a variety of business unit, organizational, and union constituencies.Conduct field observations of operators in order to assess performance and determine if learner may advance/progress based on meeting (or not meeting) requirements of higher level position. Advancement/progression determination is made by this position based on administration of written and/or verbal knowledge tests, observation of performance including appropriate use of tools, safety equipment, and following established procedures.Conduct incident investigations to determine cause and can suspend operator qualifications based determination of cause. Independently determines learner advancement /progression or denial of advancement; award or suspend qualifications based on performance incidents or lack of demonstrated knowledge and skills. Determine based on learner poor performance (evaluations and tests) onset of disciplinary plans/actions.Use an understanding of the business unit and business unit goals to provide a context for training and to provide input to business unit supervisor and managers about trainee performance.Learn current developments and trends in all relevant technical/professional knowledge areas.Maintain training records.Identify improvement opportunities (e.g. productivity, quality, efficiency, cost, cycle time, and workflow and customer satisfaction) within the organization/ department/work unit.Minimum Experience RequiredWork Methods Level Requires: 2-3 years Operations or relevant experience. In lieu of Operations experience, a degree is required and a minimum of 2-3 years' experience in teaching/trainingSenior Level Requires: 5 Years Operations experience. In lieu of Operations experience, a degree is required and a minimum of 5 years' experience in teaching/trainingPrincipal Level Requires: 7 Years Operations experience. In lieu of Operations experience, a degree is required and a minimum of 7 years' experience in teaching/trainingStrong analysis, decision making and problem solving skillsExcellent interpersonal and communication skills (both written and verbal)Ability to work as part of a team and interact effectively with othersExcellent organizational skills with the ability to balance multiple tasks under time constraintsExperience working with project management methodology beneficialProficient in standard office software (MS Excel, Visio, Word, PowerPoint)Dedicates required time and energy to overcome obstacles to completing tasks and assignments.Seeks and uses feedback and other sources of information to identify appropriate areas for learningUnderstanding of basic adult learning concepts and practices beneficialAbility to perform responsibilities identified in Associate Work Methods and Development Consultant Position
