Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.
To service and maintain all Racquet Park areas including tennis courts and pickleball in accordance with Omni Standards.
• Maintain 23 Tennis Courts and 7 Pickleball Courts
• Daily maintenance of all tennis and pickleball courts including but not limited to sweeping, lining, debris removal, laying clay, rolling clay, and other basic court maintenance needs
• Daily maintenance of all other areas in Racquet Park including but not limited to emptying trash cans, pressure washing, painting, sweeping, Tennie-Two-Steps, and other assigned tasks
• Responsible for annual reconditioning of courts
• Maintaining a positive and effective operation and engaging with each member on a personal basis.
• Understand different court conditions with respect to weather and maintenance needs; communicate with the guests/members, Cliff Drysdale, and Front Desk
• Keep tennis equipment in good condition and in proper working order
• Keep Supervisor appraised of re-ordering needs and equipment issues
• Re-stock towels as needed.
• Maintain cleanliness of locker-rooms, fitness center, tennis pro-shop, and pool deck area.
• Maintain inventory of court maintenance supplies.
• Daily use of time clock.
• Work with other staff to maintain a working schedule.
• Work holidays and events and special programs as scheduled.
• Proper handling of keys with access to Health and Fitness Center, Tennis Pro Sho, and court maintenance areas
Hotel Specific Functions: • Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings
• Have a thorough understanding of Omni Hotels culture, rules, and regulations.
• Answer phones using the proper "Moments of Service" scenario.
• Provide guests with cheerful, personable, efficient service.
• Responsible for a clean and professional appearance of uniforms
• Fully understand and implement "Moments of Service" and "Power of Engagement."
• Interact with every guest using Omni Standards
• Have a thorough understanding of Omni's Fire alarm procedures and emergency evacuation
• Knowledgeable about all hotel amenities and property specifics
• Actively participate in the assurance of the safety of all guests
• Treat everyone, supervisors, staff and guests with courtesy and respect always
Must be able to lift a minimum of 50 pounds.
Must be able to stand for extended periods of time and walk long distances.
Willing to work early morning and evenings shifts.
Willing to work outdoors regardless of weather conditions.
Must have good customer service skills.
Must have ability to multi task.
Must have excellent communications skills.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
