Technical Trainer

Job summary
Experienced Technical Trainer position in Raleigh, NCDelivers world-class technical training for Qualys IT security solutionsPassionate about helping customers learn and be successful
Job seniority: mid-to-senior level
Responsibilities
• Consult with stakeholders to define technical enablement needs• Work with multiple teams to ensure training content aligns with business requirements• Deliver technical training to customers, prospects, partners, and internal employees• Produce high-quality technical courseware• Contribute to the success of online and self-paced training• Manage training events• Provide product support and assist students with technical and business-related issues• Design, develop, maintain, and deliver technical training materials• Address various knowledge needs for the support organization• Design, build, and maintain virtual lab environments and associated lab guides• Manage Learning Management System functions
Requirements
• BSc/MSc degree or equivalent experience in Computer Science or related field• Excellent written and oral communication skills in English• Previous experience in designing and developing materials for technical training• Previous experience as a Technical Trainer• Experience with Cybersecurity• Five years of working in an IT security product• Experience in building complex virtual environments• Experience in creating/modifying custom scripts• Experience in working across multiple geographic regions• Ability to execute several parallel tasks and prioritize appropriately• Ability to adapt to recent technologies and learn quickly• 5+ years of experience in delivering training• Training certifications as Qualys Certified Specialist preferred• Comprehension of Cloud platforms and Containers/Docker• Must be based in Raleigh
Key Skills Needed
• Excellent written and oral communication skills in English• Multilingual• Experience with Cybersecurity• Knowledge of Cloud platforms and Containers/Docker