Technical Support Specialist

*Job description*

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.

Slice Merchant Services is seeking a friendly, energetic, and reliable Technical Support Specialist who will be assisting our clients with a smooth and efficient equipment setup process as well as troubleshooting. This individual MUST be enthusiastic about supporting our clients by offering customer satisfaction & reliable technical support.

*Responsibilities:*

* ANSWERING A LARGE NUMBER OF INCOMING TROUBLESHOOTING CALLS
* SOLVING TECHNICAL ISSUES
* FOLLOW UP WITH CLIENTS TO ENSURE ALL EQUIPMENT IS WORKING PROPERLY
* MAKE ACCURATE DECISIONS
* PROVIDE ACCURATE INFORMATION

*Requirements:*

* WORKS WELL IN A TEAM ENVIRONMENT
* ENTHUSIASTIC, SELF-DRIVEN, AND LIKES TO PROBLEM SOLVE
* GREAT COMPUTER SKILLS
* EXCELLENT ATTENTION TO DETAIL
* ABILITY TO LEARN FAST
* MULTITASKING
* STRONG VERBAL COMMUNICATION SKILLS

*Preferred Experience:*

* SALESFORCE
* CREDIT CARD PROCESSING EQUIPMENT & POS SYSTEMS
* TECH SUPPORT
* MERCHANT SERVICES INDUSTRY

*Apply now!!!*

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
Work setting:
* Call center
* In-person
* Office

Experience:
* Call center: 1 year (Preferred)
* Technical support: 1 year (Preferred)

Language:
* Spanish (Preferred)

Work Location: In person %******** % %%techsoftware%%