Technical Support Representative - Unlimited Growth Potential

We are desiring to recruit a hardworking Technical Support Representative to join our incredible team at Digital Monitoring Products in Springfield, MO.
Growing your career as a Full Time Technical Support Representative is an incredible opportunity to develop essential skills.
If you are strong in presentation, analysis and have the right talent for the job, then apply for the position of Technical Support Representative at Digital Monitoring Products today!

Description: If you have a passion for problem solving, love technology, and enjoy thinking outside the box, you're who we're looking for. As a Technical Support Technician for DMP, you provide technical assistance and problem resolution to DMP dealers through any supported means of communication. You will ensure customer satisfaction by delivering a quick and accurate solution to a variety of issues that our dealers face while installing and servicing electronic burglary, fire and access control products.
Qualifications: Excellent verbal communication skills; able to convey competence, confidence and empathy over any means of communication. Demonstrated proficiency in typing. High degree of accuracy/detail oriented. Ability to troubleshoot or problem solve. Ability to learn technical materials quickly. Responsibilities: Answer technical questions through any means of communication. Makes customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships. Finds solutions, does not leave callers without a resolution or steps to resolution. Demonstrates job excellence by taking detailed notes of everything that happens during their calls. Verifies answers are correct by testing or checking documentation. Develops knowledge of security industry and its products through dealer interaction. Apply your talent. Make a difference. Enjoy the rewards. Apply online at dmp.com/careers. EOE/Vet/Disabled Job Posted by ApplicantPro Benefits of working as a Technical Support Representative in Springfield, MO:
? Unlimited Growth Potential
? Room for Advancement
? Advantageous package