Technical Coordinator Sr - Generous Compensation

We are eager to add an energetic Technical Coordinator SR to join our growing team at Utah State University in Logan, UT.
Growing your career as a Full Time Technical Coordinator SR is a terrific opportunity to develop useful skills.
If you are strong in project management, adaptability and have the right passion for the job, then apply for the position of Technical Coordinator SR at Utah State University today!

This full-time, non-exempt position of Technical Coordinator SR is dedicated to maintaining, troubleshooting, installing, and evaluating classroom technology. The position will be housed in the Executive Vice President's Office on the Utah State University Logan Campus. This position will report to the Director of Classroom Technology. Work hours could vary from shifts of 8-5 or 10-7 and may have some additional evenings and weekend hours when needed to meet the position's responsibilities.
Classroom Support and Maintenance (60%) – Responsible for maintaining and troubleshooting all classroom technology equipment on the Logan campus. Assure high-quality customer service and prompt response to USU staff, administrators, faculty members, students, HELP Desk, and the public with classroom technology support. Working with classroom student employees to perform routine preventative maintenance and repair tasks of classroom technologies. Classroom Installation (30%) – Work as part of the classroom team to install new A/V equipment in classrooms and conference rooms on the Logan campus. Some installation work may occur over weekends and holidays. Training (5%) – Provide training on classroom technologies. Technical procedures and troubleshooting classroom equipment to classroom student employees and the HELP Desk employees. Trains faculty on classroom equipment, including Cisco Systems, Crestron devices, Zoom Room technology, audio systems, laptops and cameras. Classroom Technology Design and Evaluation (5%) – Using the latest best practices, market research, and USU standards design technology-enhanced classrooms. Evaluate the effectiveness of the classroom technology in the teaching and learning environment. Contributes advanced knowledge as part of the statewide tech team to develop and follow the USU classroom technology standards. Minimum Qualifications: Associate degree plus four years of experience; or a bachelor's Degree in an IT-related field plus two years of experience; or an equivalent combination of education plus experience is required Experience in audio/video equipment installation Experience in troubleshooting audio/video equipment Demonstrated ability to solve problems, work well under pressure, manage multiple/routine tasks simultaneously, take initiative within project scope, maintain confidentiality, and work with little supervision Strong, established track record of exceptional customer service, training, and technology support Knowledge, Skills, and Abilities: Attention to detail and task completion Excellent PC and Mac computer skills (data entry, Word, Excel, Outlook, Internet) Demonstrated capacity for exceptional interpersonal, organizational, and communication skills (verbal and written) Willingness to undertake any necessary training needed to perform job functions or to enhance performance Experience performing classroom installations and maintenance Ability to learn new systems Ability to collaborate effectively with other technical staff in a team environment Ability to train others, both non-technical end-users and technical staff Ability to apply common sense understanding to carry out detailed instructions Ability to define problems, collect data, establish facts, draw valid conclusions, prioritize, and take action Ability to interpret an extensive variety of technical instructions Excellent customer service skills Able and willing to travel as needed Along with the online application, please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
2. Name and contact information of 3 professional references
3. Cover Letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Minimum salary of $45,000, plus excellent benefits
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. T he employee is regularly required to sit and often uses repetitive hand motions.
The USU classroom team is a small group of dedicated individuals who assist the faculty in delivering their courses in person and over Zoom by providing them with the latest in Audio/Visual equipment, training, and support. We design, build, and maintain over 250 classrooms, labs, and conference rooms on the Logan, Utah campus. We take pride knowing that we are making a difference in the quality of education for USU students every day.
Founded in 1888, Utah State University is Utah's premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.  
As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.  
Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU.  
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment.  Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at Show phone number or View email address on careers-usu.icims.com . About the Region U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU's main campus, Logan , is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute's 2022 ranking for best-performing small cities in the nation.  
*updated 7/2023
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non-discrimination policies:
Executive Director of the Office of Equity  Matthew Pinner,   View email address on careers-usu.icims.com ,   Distance Education Rm. 401, Show phone number Title IX Coordinator Cody Carmichael,  View email address on careers-usu.icims.com , Distance Education Rm. 404, Show phone number Mailing address: 5100 Old Main Hill, Logan, UT 84322
For further information regarding non-discrimination, please visit  , or contact:
U.S. Department of Education,  Office of Assistant Secretary for Civil Rights,  Show phone number,  View email address on careers-usu.icims.com *updated 09/2023

Benefits of working as a Technical Coordinator SR in Logan, UT:
? Opportunity to Make a Difference
? Room for Advancement
? Attractive packageCompetitive Pay