Team Lead

Job summary
The Shift Leader is responsible for the successful execution of the Pizza Inn experience through serving the guest in a team member capacity, while also assuming a supervisory role of directing team members and leading the operation in the absence of store management.
Job seniority: mid-to-senior level
Responsibilities
• Direct team members and delegate responsibilities• Perform register closeouts and bank deposits• Address and resolve guest concerns in absence of management• Open and/or close store, including the execution of related responsibilities• Perform other related duties, as assigned by company management
Requirements
• Must be able to stand for periods of up to 11 hours• Must be able to read and write to facilitate communication• Must be able to speak clearly and listen attentively to team members and management• Must be able to bend, stoop, and kneel repeatedly over a long period of time• Must be able to lift up to 50 pounds• Must be able to operate with minimal supervision• Must be able to direct others and delegate responsibilities• Must be able to effectively communicate with, listen to and engage guests and team members• Must be able to calmly and professionally address and resolve guest concerns• Must have a sense of urgency
Key Skills Needed
• Bilingual• Prior restaurant or customer service experience of 1 year• High school degree, or equivalent• Prior supervisory experience is preferred
Benefits
• Competitive pay!• Flexible schedule• Meals discount• Tip Share!• Opportunities for growth