Responsibilities:
Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country? Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our nine Stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.
As a Central Market Talent Development Leader, you'll train and develop all Central Market Store Partners.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make Central Market/H-E-B the Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... interpersonal and coaching skills?
HEAD FOR BUSINESS... ability to adjust training efforts based on ROI tracking?
PASSION FOR RESULTS... innovation to leverage Partner strengths and promote professional growth Store-wide?
We are looking for:
a bachelor's degree
training and development skills
What is the work?
Leadership:
Applies innovative approach to work with Partners to leverage strengths and promote professional growth for entire Store
Demonstrates interest and support for Partner career development
Drives succession planning within designated Store, in partnership with Store leadership
Serves / recognized as owner of Store talent by Store leadership; promotes Central Market culture in all interactions
Uses best practices, Division-preferred methods, and Central Market Standard Operating Procedures to achieve training objectives
Works with Store leadership to provide accurate, timely, and candid feedback about Partner strengths and training developmental needs
Communicates Partner (employees/associate) concerns to Store leadership and HR Manager when appropriate
Promotes company values and competencies
Fosters teamwork and collaboration
Collaborates with store Administrative staff and Leaders to offer job fairs to identify the best talent for Central Market
Takes on additional responsibilities as needed
Training:
Designs, develops, delivers, and coaches on training for existing and new hourly and management Partners
Manages, supports, and facilitates training plans and programs for Partners at various levels of career development
Creates and implements on-the-job training for key Store areas
Designs and develops learning resources in a variety of formats and modalities (e.g., print, graphics, audio, video, eLearning, job aids) to support curriculum offerings
Provides training, support, and assistance in using the learning management system (LMS), interactive video, and other distance learning modalities for coursework
Supports and assists in development of complete turnkey instructional and coursework solutions; manages related projects
Creates realistic goals, engaging learning activities, and compelling course content to enhance knowledge retention and transfer
Provides individual and group instruction, demonstrations, and Store / department walks or overviews
Applies understanding of learning styles and adjusts delivery to meet training objectives
Collaborates with CM Division Talent Leader to ensure training objectives, assignments, and activities are aligned with Division goals and Central Market culture
Provides feedback to CM Division Talent Leader on curriculum effectiveness; recommends changes to facilitate learning and retention
Maintains content integrity by ensuring training curriculum, materials, and resources are current and consistent and reflect Central Market culture and brand standards
Implements all training-related processes, including completion documentation, assessments, evaluations, and determination of actionable outcomes
Monitors progress, provides status reports, and tracks completion and impact of learning assignments for all Partners
Understands, connects, and tracks ROI on training efforts
Project Management:
Coordinates / leads execution of internal projects; manages / documents all aspects of assigned talent development projects
Works with experts to identify and determine learning needs for content development
Collaborates with Division Leaders and stakeholders to interpret data and recommend appropriate actions for design development work
Creates and implements communication plans related to project work and change management
Prioritizes and manages multiple, concurrent development efforts
Applies a sense of urgency to drive expedient completion of projects
What is your background?
Bachelor's degree (preferred)
3+ years of experience in training-instructional design and delivery / facilitation experience with groups of all sizes
3+ years of experience developing talent or supervisory skills
1+ years of experience as a department manager (preferred)
Experience in instructional design (preferred, a portfolio of relevant samples is a plus)
Do you have what it takes to be a fit as a Central Market Talent Development Leader?
Understanding of learning styles and how to adjust delivery to meet training objectives
Advanced verbal / written communication skills
Strong interpersonal and organization skills
Bilingual skills (English - Spanish) (preferred)
MS Office and instructional design (Articulate Storyline, Adobe Creative Suite) skills (preferred)
Ability to conduct training for all group sizes (one on one to large groups)
Ability to influence all levels of management
Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail to ensure quality deliverables
Ability to work autonomously; ability to work as part of a team
Ability to effectively use technology as needed
Ability to understand, connect, and track ROI for training efforts
Can you...
Function in a fast-paced, retail environment
Travel by car or plane with overnight stays
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