The Systems Analysis Senior Analyst delivers professional activities in the IT Support job family with a focus on IT Services. Develops effective relationships with business units, divisions or groups of users. Ensures required IT services are identified, developed and supported to the satisfaction of the business unit/division. Provides support and maintains service level agreements. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in IT Services.
Responsibilities for Systems Analyst Create and Maintain Design and Mapping Documents
Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
Translate highly technical specifications into clear non-technical requirements
Manage the set-up and configuration of systems
Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
Provide documentation of all processes and training as needed
Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
Perform design, implementation, and upgrades of information systems to meet the business and user needs
Implement best practices for scalability, supportability, ease of maintenance, and system performance
Qualifications for Systems Analyst Bachelor's degree in computer science or information technology, or equivalent experience
4-6 years experience working with information technologies and systems analysis
Strong computer, hardware, software, and analytical skills
Proven ability to assess business needs and translate them into relevant solutions
Strong understanding and knowledge of the principles and practices associated with database maintenance and administration
Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
Working knowledge of a wide variety of programming languages
Excellent analytical skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 73,300 - 122,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
