Job summary
Become a member of a high-paced and rewarding healthcare IT team supporting the enterprise Electronic Health Records System (Cerner Millennium/EHR) for Christiana Care Health System.Specialize in supporting the application and implementing new products in our EHR environment.Work closely with internal teams and the vendor to implement changes in a controlled manner and maximizing availability at all times.
Job seniority: mid-to-senior level
Responsibilities
• Ensure maximum availability and seamless integration support of Cerner Millennium and 3rd party applications with the CCHS clinical desktop and server infrastructure.• Work with Cerner Consulting teams to ensure proper implementation and support structures are in place.• Ensure PowerChart is functional with Imprivata single-sign-on and MFA authentication methods and manage other integration points in the Millennium system.• Troubleshoot Citrix, CareAware components, and Millennium solutions.• Implement new technology and participate on project implementation teams.• Support the Christiana Care general clinical workstation workflows.• Troubleshoot access issues, application performance, and individual components.• Plan, manage, and implement production changes.• Assist others on the team to solve complex issues.• Work with vendor and coordinate small initiatives to implement changes/improvements in the system.• Participate as a member of a larger project team to implement new solutions.• Act as a consultant for integrations of 3rd party products into the Cerner Millennium environment.• Provide 2nd and 3rd level technical support duties.
Requirements
• High proficiency in Microsoft Operating Systems and MS Office productivity tools.• Experience supporting applications running on Citrix and virtual servers.• Excellent problem-solving skills.• Thorough working knowledge of DNS and networking concepts.• Ability to plan, organize, and engage others to execute changes to the Cerner Millennium System.• Communicate and collaborate with highly skilled IT personnel.• At least 5 years Healthcare IT experience in a Cerner Millennium environment.
Key Skills Needed
• High proficiency in Microsoft Operating Systems and MS Office productivity tools.• Experience supporting applications running on Citrix and virtual servers.• Excellent problem-solving skills.• Thorough working knowledge of DNS and networking concepts.• Energetic approach to problem solving.• Ability to plan, organize and engage others to execute changes to the Cerner Millennium System.• Communicate and collaborate with highly skilled IT personnel.• At least 5 years Healthcare IT experience in a Cerner Millennium environment.
Benefits
• Full Medical, Dental, Vision, Life Insurance, etc.• Two retirement planning offerings, including 403(b) with company contributions.• Generous paid time off with annual roll-over and opportunities to cash out.• 12-week paid parental leave.• Tuition assistance.• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through, retirement planning services, financial coaching, fitness and wellness.
