Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities Responsible for testing system enhancements and vendor releases prior to production implementation to ensure quality and integrity, with consideration to change in specific functionality and its impact to overall workflows (operational integration). Utilizes billing scenarios to perform regression, user interface, performance, and system compatibility. Creates unique billing scenarios to assist with creation of testing plans. Alternatively or additionally, responsible for training development and delivery. May maintain assigned tables within Revenue Cycle systems across the Enterprise Cycle systems to ensure system integrity and compliance. May assist in small projects across multiple business systems in the Enterprise Revenue Cycle. May assist project teams or lead small teams in project, process, web design or training discussions to assist with documentation and design concepts. Supports the System Analyst II, III, and Senior Systems Analysts with enhancing the utilization and effectiveness of computer systems used throughout Enterprise Revenue Cycle. Performs research and troubleshooting of specific system issues related to his/her scope of influence. Participates in project teams and completes assigned tasks in a timely manner. Reports and resolves issues with Information Technology/ERIS and other Revenue Cycle units. Keeps other Revenue Cycle systems staff apprised on the progress of assigned tasks and any issues encountered. Understands and is accountable for ensuring a control environment is maintained to preserve Mayo Clinic's Standard of Ethics and minimize the financial and legal risks for the organization. Maintains a high level of customer service given changing/competing priorities. Receives direction from multiple people while continuing to work on previously assigned tasks and/or multiple tasks simultaneously. Works with minimal supervision. May work weekends and evenings as needed.
Qualifications High school or GED and a minimum 3 years relevant experience required.
Associate degree preferred.
Must be customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, and able to work independently. Knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers preferred.
Knowledge of revenue cycle systems and previous healthcare experience preferred.
This position will accept applications until April 16, 2024. This deadline may be extended if the necessary candidate pool is not met by this date.
Exemption Status
Nonexempt Compensation Detail
$25.47 - $37.94 / hour Benefits Eligible
Yes Schedule
Full Time Hours/Pay Period
80 Schedule Details
100% Remote, can be seated at any site.M - F 8 -5 PM CST International Assignment
No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Ronnie Bartz
