Supervisor, Billing And Settlement

Job summary
Accelerate your career at RXO.RXO is a leading provider of transportation solutions.We create more efficient ways for shippers and carriers to transport goods across North America.
Job seniority: mid-to-senior level
Responsibilities
• Supervise and develop a team of billing and resolution analysts• Measure and distribute workload across multiple locations• Maintain documentation for all billing and resolution standard operating procedures (SOP)• Address issues immediately and appropriately and inform parties of timely and accurate resolution• Work with internal departments to learn other technologies and practices• Audit carrier freight bills and interpret tariffs and contracts• Investigate and diagnose potential errors and duplicate carrier billing• Facilitate and improve the efficiency of the current routing of freight bills• Assist with creation of design requirements and implementation of new billing paperwork processing technology
Requirements
• Bachelor's degree in Business or Transportation/Logistics, or an equivalent combination of education and experience• 2 or more years of audit, accounts receivable, accounts payable, load planning, transportation, or logistics-related experience• Proficiency with Microsoft Office, especially with Excel spreadsheets and data entry• 1 year of supervisory or team lead experience (preferred)• Excellent verbal and written communication skills• Strong attention to detail and follow-up skills with the ability to identify and resolve problems
Key Skills Needed
• Supervisory or team lead experience• Audit• Accounts receivable• Accounts payable• Load planning• Transportation• Logistics• Microsoft Office• Excel spreadsheets• Data entry• Verbal and written communication• Attention to detail• Problem-solving
Benefits
• Massive Benefits• Competitive pay• Health, dental and vision insurance• 401(k) with company match• Life insurance, disability• Employee Assistance Program (EAP)• Paid time off• Tuition reimbursement program