Our General Managers take ownership in their stores as that vestment directly contributes to their success. Managers are typically expected to work 40-45 hours per week which is why we have taken the hourly approach so that if you have to work overtime you are compensated for it. Rates normally range from $14 - $20 based off experience. Time in position and performance allows you to reach higher salary. Here are some of their responsibilities and goals.
RESPONSIBILITIES AND DUTIES
(15%) RESPONSIBILITY #1: Build sales to meet company goals
• Focus on the following responsibilities which have an impact on meeting sales goals
• Develop relationships with local communities and businesses through attending community events, sponsoring, etc.
• Develop and utilize active local store marketing
(15%) RESPONSIBILITY #2: Manage all costs
• Monitor and control food, labor & service
• Use standard reports to accurately process orders
• Utilize team training programs to manage raises
• Conduct preventative maintenance on equipment when possible
• Utilization of all scheduling tools available to develop weekly schedules
• Ensure proper portioning practices
• Conduct accurate inventory practices
(15%) RESPONSIBILITY #3: Enforce Safety and Security standards
• Maintain in-depth knowledge of all safety and security standards
• Conduct ongoing in-store briefs
• Communicate with other stores when safety/security issues arise
• Enforce policies and provide appropriate actions as necessary
• Report all accidents and incidents within 24 hours
(15%) RESPONSIBILITY #4: Provide excellent customer service
• Enforce Golden Rule and the Honor Guarantee
• Strive to achieve company service goals
• Appropriately staff stores
• Respond to customer complaints in a quick and positive manner
(10%) RESPONSIBILITY #5: Maintain effective communication at all times
• Conduct bi-weekly or monthly team meetings
• Communicate national promotions to team members
• Conduct evaluations on a timely basis
• Manage information centers and bulletin boards
• Build positive relationship with team members and create a fun atmosphere
• Set and maintain standards for behavior and work environment
• Attend all scheduled company functions and meetings
(10%) RESPONSIBILITY #6: Maintain a properly staffed store
• Communicate and drive career progression to encourage team member retention
• Use tools provided such as structured interviewing and reference checks to interview and hire appropriate staff levels and select best qualified candidate
• Develop active recruiting as necessary
• Retain team members to achieve areas turnover goals
(10%) RESPONSIBILITY #7: Uphold policies and standards
• Ensure adherence to all DPI standards
• Utilize tools given to monitor standards such as OER, Eyes of the Customer.
• Provide a harassment free work environment and follow all Human Resources policies
• Appropriately handle all disciplinary actions in a consistent manner and maintain written documentation of all disciplinary actions
• Maintain clean and sanitized store
• Ensure adherence to image standards by self and team members
(5%) RESPONSIBILITY #8: Provide training to team members
• Provide cross-training for all functions
• Modify training to meet individual needs
• Execute all existing training systems including regular review and follow-up with team members
• Act as a role model on how jobs should be completed
• Ensure team member attendance to appropriate schedule training classes and workshops
(5%) RESPONSIBILITY #9: Enforce product quality standards at all times
• Maintain proper inventory levels
• Monitor product expiration dates
• Ensure safe handling of product
• Conduct training on product quality
We host contest, offer insurance, 401k matching, and pay out bonuses based of performance and hitting goals.
Requirements * Must be 18 years of age or older
* Must have a valid driver's license with a safe driving record
* Navigational skills to read a map and locate addresses within designated delivery area
* Must be able to navigate adverse terrain including multi-story buildings
* Clean driving record and background check
* Must have access to insured vehicle
