Store General Manager

Job summary
Store General ManagerLocation: Gilbert, AZDrive profitable sales growth through outstanding patient experience
Job seniority: mid-to-senior level
Responsibilities
• Drive profitable store sales by fostering a patient focused retail culture• Manage payroll cost effectively, in accordance with Company standards• Develop and maintain outstanding associate and doctor satisfaction and retention• Train and develop associates to consistently provide a patient care focused experience• Develop team of administratively skilled associates that provide support on daily operational tasks• Develop strong professional relationships with Doctors• Ensure appropriate coverage and quality of Doctor hours• Implementation of initiatives to increase number of exams and conversion of exams to sales• Participate in business planning and business updates• Accountable for the recruitment, training, development, and retention of high performing associates
Requirements
• Optical knowledge or Licensed• Proven track record of sales growth• Ability to train and develop sales-oriented associates• Ability to recruit and select associates and doctors• Proven experience and results with a retail or customer service establishment• Ability to present and implement solutions to grow the business• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations• Success in store merchandising and attention to detail• Ability to manage priorities through adaptability and flexibility• Willingness to take calculated risks
Key Skills Needed
• Optical knowledge or Licensed• Sales skills• Ability to train and develop associates• Excellent patient-focused skills• Strong communication skills• Ability to recruit and select associates and doctors• Retail or customer service experience• Problem-solving skills• Attention to detail• Prioritization and flexibility