Store Associates

Job summary
Sales Associate position in East Rutherford, NJWorking closely with customers to determine their needs and recommend solutionsEnsuring excellent customer service and meeting sales goals
Job seniority: entry level
Responsibilities
• Ensure high levels of customer satisfaction through excellent sales service• Assess customers needs and provide assistance and information on product features• Welcome customers to the store and answer their queries• Follow and achieve department's sales goals on a monthly, quarterly and yearly basis• Go the extra mile to drive sales• Maintain in-stock and presentable condition assigned areas• Actively seek out customers in store• Remain knowledgeable on products offered and discuss available options• Process POS (point of sale) purchases• Cross sell products• Handle returns of merchandise• Team up with co-workers to ensure proper customer service• Build productive trust relationships with customers• Comply with inventory control procedures• Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)
Requirements
• Proven work experience as a Retail Sales Associate, Sales Representative or similar role• Basic understanding of sales principles and customer service practices• Proficiency in English• Basic Math skills• Working knowledge of customer and market dynamics and requirements• Track record of over-achieving sales quota• Hands-on experience with POS transactions• Familiarity with inventory procedures• Solid communication and interpersonal skills• A friendly and energetic personality with a customer service focus
Key Skills Needed
• Retail Sales• Customer Service• Sales Principles• Communication• Interpersonal Skills