**This role firmly requires the below. Please only apply if all three apply to you.**
US Citizenship
Technical expertise with large scale deployments of DEM (Digital Experience Monitoring) or Network and endpoint Monitoring products is mandatory
Deep understanding of Internet and Network protocols such as TCP, UDP, HTTP, DNS, SSL etc. is mandatory
We are looking for a Staff Field Product Manager to join our team and have a direct impact on sales and product roadmap for the Zscaler Digital Experience (ZDX) portfolio, an industry leader in the Digital Experience Monitoring (DEM) space. In this role, you will become the ‘go to’ person for sales engineers and account reps for topics surrounding ZDX. You will also gather requirements from customers and directly work with other product managers to influence the product roadmap. You will help us meet the requirements of our rapidly growing customer base and be game changers in the digital experience monitoring space. You must possess a blend of business and technical skills, have a big-picture vision and the drive to make that vision a reality, with attention to detail.
Location: Remote within the U.S. CST and MST preferred.
Responsibilities
You are the “go to” local expert for customers and sales on the topic of (ZDX)
Drive sales initiatives by bringing creativity, innovative ideas and passion
Present to customers as our expert in ZDX strategy, vision, architecture and deployment at all levels in the customer hierarchy, from helpdesk practitioner to CIO
Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to workload communications.
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Lead and support customer Proof-of-Value (with our SE’s) that showcase our unique value
Maintain bi-directional trusted advisor relationship with Product Management, R&D to drive client-based insights/feedback and future solution direction
Participate and provide feedback on beta testing of new functions and features
Provide product update and enhancement training to technical sales and architects in the region
Support relationship expansion with top existing partners for workload communication
Must Have Qualifications/Skills:
Bachelor’s Degree; Computer Science, Engineering or other technical fields an advantage
5-7 years of experience: Product Management (inbound/outbound), Technical Business Development, Technical Sales
Technical expertise with large scale deployments of DEM (Digital Experience Monitoring) or Network and endpoint Monitoring products is mandatory
Deep understanding of Internet and Network protocols such as TCP, UDP, HTTP, DNS, SSL etc. is mandatory
Nice to Have Qualifications/Skills:
Deep understanding of Proxies, Firewall, VPN based security stack is highly desirable
Understanding of identity systems and protocols (ex. ADFS, SAML, SCIM etc.) is highly desirable.
Must have working knowledge and hands-on experience in security, networking, and applications across AWS, Azure, and GCP.
Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
Leadership, drive, passion and charisma – ability to persuade, sell ideas and lead without authority
Ability to travel (30%-40%) within the US
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