The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.
Job Description St. James Hotel, a renowned establishment committed to delivering exceptional guest experiences, is seeking a Banquet Assistant Manager to join our team. The ideal candidate will exhibit strong leadership skills, impeccable attention to detail, and a passion for providing outstanding service in the banquet department. If you thrive in a fast-paced environment and possess a customer-centric mindset, we invite you to apply.
Responsibilities:
Manage and oversee the daily operations of the Banquet Department, ensuring adherence to policies, procedures, and safety standards. Coordinate banquet activities to achieve exceptional guest satisfaction and uphold 4 Diamond quality standards in food and service. Provide leadership and direction to the service staff, including task assignments, coaching, and performance management. Foster positive relationships with guests to enhance retention, promote loyalty, and address any concerns or complaints promptly. Conduct frequent inspections of event spaces to ensure proper setup and presentation. Maintain a high level of staff effectiveness through communication, training, and development initiatives. Implement event billing procedures, monitor inventory, and adhere to budgetary constraints to achieve financial objectives. Qualifications Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred and a minimum of two years of related experience in a premier banquet and conference facility, or equivalent combination of education and experience.
Qualified candidates will have demonstrated ability to create visually appealing food presentations and maintain attention to detail; Excellent interpersonal and communication skills, with the ability to interact effectively with guests, employees, and management; Previous supervisory experience is required; Proficiency in Microsoft Word, Excel, Outlook, Internet navigation, Point of Sale, Inventory Management, and Sales & Catering systems; Strong analytical thinking skills and the ability to solve problems effectively; Customer service orientation with a genuine desire to exceed guest expectations; Ability to work collaboratively in a team environment
This is a full-time position with a guaranteed minimum of 45 hours per week. However, this role can expect to work a minimum of 50 hours per week to ensure the responsibilities of the role are completed.
If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume and a cover letter detailing your relevant experience. We look forward to hearing from you! Additional Information The St. James Hotel is an Equal Opportunity Employer . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact or call .
Please view Equal Employment Opportunity Posters provided by OFCCP at
All offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
