Sr Service Now DeveloperLocation Dallas, Texas (Hybrid)
Primary Skills :Servicenow Orchestration,Servicenow Operational Intelligence,Servicenow Agile Development,ServiceNow Development,ServiceNow ITBM, servicenow,ServiceNow ITSM, Servicenow Discovery,Servicenow Performance Analytics,Servicenow Event Management Application,Servicenow Workflow,ServiceNow IT Operations Management,ServiceNow Asset Management,Servicenow Environment,Servicenow Service Catalog Software,Servicenow Knowledge ManagementSecondary Skills :
Servicenow Mobile Onboarding,Application Integration,Application Architecture,Java API,ServiceNow ITBM,Servicenow Workflow
Requirements:ServiceNow ( ITSM, ITOM, ITAM)Job Description:Role:ServiceNow Developer (ITSM, ITAM, ITOM, CSM)
Experience: Solution Architect 12+ years
Role overview:
Responsible for Designing, Implementing & Developing ServiceNow modules (ITSM, ITOM, ITAM, CSM)
Support and collaborate with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.
Should provide technical expertise to evaluate the impacts and links between structure, people, process and technology
The ServiceNow Solution Architect is accountable for configuring and setting up ServiceNow ITSM, ITAM, ITOM & CSM modules to clients
What we're looking for:
Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements.Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems.Experience designing and implementing client facing solutions leveraging involving ServiceNow.Experience of performance compliant design, sustainable solution architectureExperience implementing and integrating enterprise software applications.Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutionsPropose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.Design and develop ServiceNow data model to support process integrationsAbility to understand ServiceNow lifecycle, multitask, time management skillsSupport and coordinate scheduling and execution of releases, product upgrades, new technology deployments.Business analysis and requirements gathering abilities.Ability to learn technology quickly through instruction and self-trainingPractical experience with agile methodologies/toolsHands-on development experience in the ServiceNow platform notably CSM, ITSM, ITOM, ITAMDeep understanding of the key technologies used building ServiceNow integration solutions including Integration Hub, SSO, Rest services etc.Should have built and applied insight about emerging technology, including ServiceNow roadmap capabilities, to develop and deliver new digital solutionsExperience in loading data into SNOW from third party system using Web Services and Import Sets.Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNowShould be able to create technical documentation for reference and reportingHands-On experience on MID Server IntegrationsImplementation experience in ServiceNow Discovery & ITAM modulesHands-on experience in hardware/ software asset reconciliationExperience in installing HAM/SAM ModulesKnowledge on ITIL modules such as Incident, Problem, Change & Request fulfilmentHands-on experience in Creating and maintaining API's and data integration processes between ServiceNow and other services.Should be able to build customized dashboards and reports based on client's requirementsImplementation and customization of CSM Portal, Agent Workspace and Service PortalHaving knowledge on TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules are preferredShould have experience in deploying packages across test/prod instancesHaving ATF experience is preferredMust have interest to coach/mentor junior engineers and deliver assigned tasksShould have good slide preparation and presentation skill• Note: Candidate should be willing to learn new modules in ServiceNow and deliver as per Project requirements
Experience with Agile and Scrum development approachesStrong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc).Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
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