DESCRIPTION At Amazon, we strive to be Earth's best employer. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.
The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Sr. Program Manager to lead Safety's Human Organization Performance team. This role will lead a dynamic, global team that drives the strategic growth and success of employee programs and initiatives within the WESE Employee Safety Experience team. Specifically, you will lead the development, implementation, and continuous improvement of safety programs and initiatives aimed at enhancing human performance and organizational effectiveness. This includes working cross-functionally with operations, communications, PXT, legal, and regional WHS teams.
Key job responsibilities
The ideal candidate will work successfully in a fast-paced environment, have a strong safety background, demonstrate effective strategic planning and decision making, and be able to drive change by influencing others. The successful candidate will be detailed oriented, have experience in collaborating with business and field teams, be customer obsessed, and excel at interpreting multiple data points. This position requires an experienced, customer-obsessed leader capable of leading a team of managers to deliver results via cross organizational programs, working through ambiguity, forging cross-discipline relationships, and influencing senior leaders and executives.
•Safety Strategy Development: Develop and refine the company's Human Organizational Performance safety strategy, vision, and objectives, aligning them with industry best practices and regulatory standards.
•Program Development: Lead the design, planning, implementation, and evaluation of Human Organizational Performance safety programs, policies, and procedures to mitigate risks and promote a culture of safety excellence.
•Human Performance Improvement: Implement strategies to optimize human performance through training, and coaching, ensuring employees have the necessary skills and resources to work safely and efficiently.
•Organizational Effectiveness: Identify opportunities and develop work backwards plans to enhance organizational effectiveness and efficiency related to safety practices, processes, and systems.
•Data Analysis and Reporting: Utilize data analytics to identify trends, patterns, and areas for improvement in safety performance. Prepare and present comprehensive reports to senior leadership and relevant stakeholders.
•Cross-functional Collaboration: Collaborate with internal stakeholders, including operations, HR, engineering, and legal teams, to integrate safety considerations into business processes and decision-making.
•Safety Culture Promotion: Champion a strong safety culture by fostering open communication, promoting accountability, and recognizing and rewarding safety excellence
•Global Responsibility: Manage a global team responsible for designing, developing, and implementing global safety leadership and sentiment programs aimed at driving safety ownership and safety climate maturity
•Customer Focus: Identify and address customer and business pain points by actively deep diving into data and operational processes, and by working with cross-functional teams
•Dynamic Leader: Continually monitor the team organizational structure to best meet long-term business needs, and assess the team talent and bench strength for current and future business needs
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The WESE team is responsible for ensuring the success of global engagement and ergonomics safety programs at sites, including Customer Fulfillment, Sort Centers, and Amazon Logistics, and for improving the safety experience of Amazonians. The team is focused on the successful execution of new initiatives and projects at sites that will improve ergonomics and reduce risks to associates. The Employee Safety Experience pillar of the WESE team focuses on human behaviors to improve leaders' capability to lead safety and to foster associate engagement. The team deep dives safety sentiment data at all levels and businesses globally to understand strengths and growth opportunities. Using human centered design principles, the team creates and simplifies mechanisms and tools for leaders to influence safety in the workplace.
Join our team and help us create a safer, healthier, and more productive work environment for all employees!
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Nashville, TN, USA BASIC QUALIFICATIONS - Bachelor's degree in Occupational Health and Safety, or equivalent degree
- 10+ years of experience in safety culture, engagement, employee sentiment, perception management
- Proven experience in implementing Human Organizational Performance principles in an industrial setting
- Experience leading programs and using data and metrics to determine improvements
- Experience prioritizing complex deliverables, understanding and discussing technical concepts, managing trade-offs, and running meetings with technical and business leaders
- Experience managing end-to-end global programs
- Data analytical and interpretation skills
- Verbal and written communication skills
- Experience thinking strategically and executing methodically with an eye for tactical details
- Experience in a fast-paced environment where continuous innovation is desired
- Experience managing a team
