Job SummaryUnder the general direction of the Dean of the College of Professional and Continuing Education (CPaCE), the Sr. Director of Marketing and Enrollment Management oversees the development and execution of comprehensive marketing strategies to drive enrollment growth, increase program awareness, and enhance the overall reputation of CPaCE programs. This position is responsible for developing and implementing enrollment strategies to meet or exceed enrollment targets, analyze enrollment data to identify trends, adjust strategies accordingly, and improve conversion rates by attracting, and retaining a diverse and qualified student body for CPaCE programs, in addition to managing the CPaCE student services unit which includes registration and advising.Key ResponsibilitiesStrategic Planning and Leadership: Provide direction and supervision for each of the sub-units (marketing, graphics, enrollment management, and student services). This involves developing and implementing strategic plans, prioritizing work assignments, and overseeing an integrated marketing and enrollment management and student services plan that ensure success of the college and its initiatives.Marketing Research and Development: Develop research strategies for the college and its partners, including identifying target audiences and new marketing opportunities. Serve as a consultant and service provider to all CPaCE units and departments, providing strategic input and marketing expertise. Support the design, development, and marketing of CPaCE products and services. Actively participate in professional associations related to marketing communications and enrollment management, as well as continuing higher education.Prospect Recruitment and Outreach: Oversee the development and execution of targeted recruitment strategies to attract high-caliber students. Collaborate with programmatic units and campus stakeholder to create and disseminate compelling messaging and materials that highlight the university and CPaCE programs' strengths.Website and social media: Provide leadership in assessing, developing, and implementing website strategy to continually improve the existing website and web content. Ensure that CPaCE programs maintain professional and effective social media strategies and content.Administration and Supervision: Provide leadership and supervision of marketing, graphics, enrollment management, and student services department staff.Budget and Finance: Establish departmental budget and ensure that all budgetary requirements are met. Responsible for budgetary cost planning and analysis functions for the department.Knowledge Skills and AbilitiesKnowledge of policy and procedure, formulations and implementation, budgets, personnel management, and educational administration. Knowledge of current enrollment systems and related levels of technological applications, and databases. Demonstrated knowledge of self-support programs, both credit and professional development, preferably in a continuing higher education setting. Knowledge of website production. Knowledge of social media best practices. Excellent oral and written communication skills. Demonstrated ability in marketing and enrollment management. Ability to utilize organizational and decision-making skills to manage complex and diversified program areas. Ability to communicate with an ethnically and culturally diverse campus community. Ability to maintain a safe work environment.Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."Education and Experience• Bachelor's degree required. Minimum of five years professional experience in a higher education setting or other related work environment that provides the requisite knowledge and ability for this position, including appropriate supervisory and leadership experience.• Master's degree preferred.• Experience working in a higher education continuing education college/unit is preferred.• Project management experience.• Experience working with a nontraditional student population.• Experience in CSU system policies and procedures.Physical SummarySedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).DepartmentCPaCE AdministrationCompensationHiring Range: The hiring range for this position is $8,339 - $11,666 per month commensurate with candidate's education, experience, skills, and training.CSU MPP Compensation Summary Range:The MPP Comp Summary Range for this position is $8,339 - $12,509 per month.Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.BenefitsThis is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.ClassificationAdministrator IIApplication ProceduresClick Apply Now to complete the CSULB Online Employment Application.PLEASE FILL OUT THE APPLICATION COMPLETELYIt is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this positionAdditional InformationThe person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.AccommodationsWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should ****** of State Employment PolicyCalifornia State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.As of January 1, 2022 theCSU Out-of-State Employment Policyprohibits the hiring of employees to perform CSU-related work outside the state of California.Equal Employment StatementCalifornia State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
