We are on the lookout for an organized Specialist to join our elite team at Bill Wilson Center in Santa Clara, CA.
Growing your career as a Full Time Specialist is an unparalleled opportunity to develop critical skills.
If you are strong in cooperation, planning and have the right aptitude for the job, then apply for the position of Specialist at Bill Wilson Center today!
JOB ANNOUNCEMENT
Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth and
families. Our agency - from our executive team to our line staff - is committed to improving the lives and
conditions of the people we serve. We provide direct services to more than 3,500 children, youth, young adults
and families in Santa Clara County. BWC provides services that meet the cultural and linguistic needs of our
whole community. We value our unique ethnic diversity as well as the LGBTQ community and non-able body
community. Join us and become a difference maker at Bill Wilson Center! Find out more at Placement Specialist – Here4You
The Placement Specialist will work closely with community partners to quickly divert and
prevent individuals and families experiencing a housing crisis from becoming homeless by
providing intervention services.
The Placement Specialist will spend considerable time with clients in immediate need and
must be able to not only assess the situation but also brainstorm creative alternative solutions
and connect clients with mainstream services as needed. Mediation with family, landlords and
other interested parties will be a major responsibility for this position.
The Housing Problem Specialist will make referrals to partner agencies and track outcomes
related to diversion activities in HMIS. They will work with Notre Dame Researches to track
outcomes and evaluate effectiveness of this approach.
The use of a Racial, Equity Impact Assessment guides the Housing Problem Solving system
planning and implementation given the environmental and structural factors that result in the
disproportionate rates of deep poverty and homelessness among Black, Indigenous and
people of color.
The Homeless Services Call Center is in full operation 7 days/week, 10 hour/day. The
Program Supervisor will oversee the day to day operations and coach HPS Specialists as
needed. They will provide training and individual weekly supervision. The goal of this program
is to develop a transparent homelessness response system that brings the entire community
together to attack homelessness in our community. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct initial screening to assess appropriate service suggestions and facilitate setting appointments for referrals and/or services Act as liaison between individuals or families experiencing a housing crisis and supportive services, landlords and community agencies Enter, update and maintain data in Homeless Management Information System (HMIS) and track and report progress Create and sustain community partnerships to ensure mainstream resources are being utilized by households Placement Specialist
Provide mediation and advocacy with landlords, as needed Answers daily routine and emergency phone telephone calls related to unstably housed unhoused individuals diverting them from emergency shelter placements
Supports caller through a strength based approach identifying caller's own network of support to problem solve towards housing stability
Facilitates financial requests that support individual or family by obtaining all supportive documents and uploading into HMIS which is then submitting to Director for approval
Completes triage form with caller collecting personal information needed for placement: demographic information, contact information, referring agency contact, health
questionnaire
Refers caller to other service agencies as necessary (ie. Reentry Resource Center, Domestic Violence providers, Social Services Agency) Uses Motivational Interviewing, reality testing, empowerment, negotiations and mediations to empower callers to find own resources for housing to divert from shelters Escalates critical and time sensitive situations to BWC Management Qualifications:
Knowledge of homelessness, lived experience or education and experience related to Social
Services field. Ability to work independently, utilize data base for all data entry and
demonstrate non judgment and empathy to all callers. Bi-lingual preferred. Valid California
driver's license with access to a personal vehicle with current insurance that can be used for
company business. Fingerprinting/background check as required by the Department of Justice.
TB test. All applicants are required to be fully vaccination with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility) prior to employment. SALARY RANGE:
$27.00 per hr. 100% employer paid Medical, Dental, Vision, Life Insurance, LTD and
Employee Assistance Program. Retirement Plan with discretionary Employer Contribution.
Generous PTO plan, 13 paid Holidays. And much more!
For consideration, please submit cover letter and resume (reference the position name in the subject line and/or cover letter) to:
BILL WILSON CENTER ATTN: Resumes
FAX: View phone number on jobs.institutedata.com Email: View email address on jobs.institutedata.com EEO:
Bill Wilson Center is an Equal Opportunity/Affirmative Action employer committed to building a team that represents the racial,
ethnic and linguistic needs of our community. People of color, women, persons with disabilities, and persons who are LGBTQ
are strongly encouraged to apply.
This position description intends to describe the general nature and level of work being performed by people assigned to this
job. It is not intended to include all duties and responsibilities. Because of a need to remain responsive to the needs of our
clients and BWC's operations, responsibilities may be modified at any time. Placement Specialist
Benefits of working as a Specialist in Santa Clara, CA:
? Excellent Benefits Package
? Company offers career progression opportunities
? Attractive packageCompetitive Pay
