PURPOSE: Develops & Maintains SoPo Bible and book inventory and oversees the connect space to welcome people to gather and locate resources to strengthen their spiritual walk.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
· With the oversight of the Chief Pastoral Officer responsible for SoPo, researching, ordering, and maintaining Bible and book inventory, including conducting inventory counts, maintaining proper inventory levels, product purchasing, assortment planning, and vendor relations aiming to run as lean but robust inventory as possible.
· Target inventory and resources to remain within the parameters of core resources, new releases, best sellers, and Calvary authors.
· Partner with identified pastors to create and review resource list to ensure alignment with theological consistency and relevancy.
· Support the process of setting up new vendor arrangements recording best price, lead time and sale or return data.
· Create and update supplier information, ensuring all details are kept up to date and correct.
· Ensure all new products are created in the POS system with correct sales figures and financial data.
· Provide support to customers looking for resources by identifying individual needs, recommend appropriate resources, and provide an incredible customer experience that reflects Jesus' love and facilitates Life Change.
· Create purchase orders in line with accounting requirements and ensure all invoices are processed for weekly reporting.
· Assist with close out procedures and reports.
· Fulfillment of inhouse and special orders.
· Create a welcoming environment that encourages organic fellowship providing space for people to connect with people.
· Coordinate the space to allow for small groups to reserve sections for meeting while allocating the appropriate proportion of open and reserved seating while working the area.
· Minister to customers through resources and prayer: share resources to help someone get information they need and invest in the spiritual side of a customer's needs whether through prayer, deeds, or kind words of encouragement.
ESSENTIAL TASKS:
· Internal business transaction contact
o Connection orders/purchases/billing/fulfillment
o Executive Department orders/purchases/billing/fulfillment
o Ministry orders/purchases/billing/fulfillment
· Greet and assist customers
· Act as lead and oversight for receiving, shipping and product returns
· Invoice reconciliation
· Responsible for account invoicing, receivables, and orders
· Manage inventory control and scanning management process
· Enforce SoPo Bibles and books operations, policies, & procedures
· Reconcile vendor invoice(s) and products
· Greet/assist customers and resolve customer service escalations
. Coordinate with department heads to receive and report accurate interdepartmental stock. (Such as Reload Love, Calvary Church Essentials merch, etc.)
SKILLS & KNOWLEDGE REQUIRED:
· Strong Biblical knowledge
· Knowledge of and agreement with CCNM's theology and philosophy or ministry A love of Bibles and books
· Sufficient ministry experience
· Spiritual maturity
· High School Diploma or equivalent
· 2 years relatable professional experience
· Able to lead biblically
· Excellent organizational & communication skills
COMMENTS The above statements are intended to describe the general nature of this job and the level of work performed by employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties required by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
