Social Services Analyst

Social Services Analyst 1 (WAE - Child Care Assistance Program) Print ( Apply Social Services Analyst 1 (WAE - Child Care Assistance Program) Salary $16.06 - $28.90 Hourly Location Baton Rouge, LA Job Type Classified Job Number LDOE******** LP Department Education-State Activities Opening Date 01/09/2024 Closing Date Continuous + Description + Benefits + Questions Supplemental Information **This is a part-time position** **Multiple vacancies will be filled from this announcement** Office of Early Childhood Operations - Child Care Assistance Program Job Focus Areas : The part-time Social Services Analyst 1 position is located within the Division of Early Childhood - CCAP Household Eligibility, and reports to a Social Services Supervisor. The Social Services Analyst 1 is responsible for determining eligibility of CCAP applications received in a specific region. This part-time position will help to ensure the influx of applications are processed in accordance with the procedural timelines. Duties and responsibilities performed include, but are not limited to the following: + Reviews documents and applications from a specific region and determines client eligibility for the CCAP program + Requests additional documents, when needed through the mail to determine eligibility + Use CAPS, TOTS, CAFÉ, TIPS, OnBase, LINKS, Work Number and other software programs to complete the eligibility process + Collaborate with team members, call center, and agencies both internally and externally to determine CCAP eligibility + Make referrals for suspected fraud + Communicate with families applying for CCAP + Communicate with outside stakeholders to verify employment and education hours + Communicate with peers/Supervisors/Department Heads + Completes all other duties/projects/tasks assigned Applicants who possess the following skills and experience are encouraged to apply: Knowledge of eligibility processing and work experience in state operating systems, to include but is not limited to CAPS, KinderConnect, KinderTrack, and CAFÉ. NOTE: This part-time position is not eligible for benefits or paid holidays, and has a limit to the number of hours worked (maximum of 1245 hours) in a 12 month period, beginning with the first day of employment. The hours belong to the employee and any available hours follow the employee. You may attach a resume; however only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed on the online application. To apply for this vacancy, click on the 'Apply' link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of theCurrent Job Opportunities ( page. For further information about this vacancy contact: Louisiana Department of Education - Human Resources PO Box 94064 Baton Rouge, LA 70804 Louisiana is a State as a Model Employer for People with Disabilities. Qualifications MINIMUM QUALIFICATIONS: A baccalaureate degree. SUBSTITUTIONS: Six years of full-time work experience in any field may be substituted for the required baccalaureate degree. Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows: A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree. 30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree. 60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree. 90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree. 120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree. College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree. NOTE: Any college hours or degree must be from an accredited college or university. NOTE: An applicant may be required to possess a valid Louisiana driver's license at time of appointment. Willingness and ability to handle and carry firearms. Job Concepts FUNCTION OF WORK: To assess, evaluate, and provide social services that are administered by the Department of Children and Family Services. LEVEL OF WORK: Entry. SUPERVISION RECEIVED: Close from a higher level supervisory or managerial position. SUPERVISION EXERCISED: None. LOCATION OF WORK: Department of Education. JOB DISTINCTIONS: Differs from the Social Services Analyst 2 by the presence of less independence and complexity of work. Examples of Work EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED. Under close supervision, the entry level Social Services Analyst learns to perform the following duties: Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures. Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed. Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases. Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers. Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations. May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation. Performs investigative and enforcement function of child support cases in the areas of intake services, absent parent location, collection of payments, and probation services regarding criminal neglect of family cases. Assesses financial resources to determine an absent parent's ability to provide support. Monitors all support payment activity on assigned cases and follows up on delinquent payments. Prepares and submits appropriate documents for court proceedings and serves as court liaison for the agency in coordination of docket scheduling, affidavit completion, case testimony, judicial reviews, etc Makes field contact which includes probation supervision, serving of notices, orders, subpoenas, and writs. May issue warrants and makes arrests. Adjudicates disability claims filed under the Social Security Disability and Supplemental Security Income Program. Reviews disability applications to determine appropriate sources of medical, psychological, vocational, and social information to document the claimant's disability or non-disability. Confers with medical professionals on determination of disability and need for medical appliances. Prepares an assessment to determine the claimant's ability to function by applying a multiple step sequential evaluation process to identify the claimant's capability to perform work activity. Conducts Claimant Conferences to fully explain the disability process to claimant. Assesses program eligibility for children placed in the care and/or custody of the Department of Children and Family Services, special needs children who have been adopted and are receiving subsidies, and certain juveniles who are in the custody of the Department of Public Safety and Corrections. Reviews court orders and other documents to assure that reasonable efforts were made to prevent children from coming into state custody. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave- Up to six weeks paid parental leave More information can be found at Holidays and Leave - State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System ( LASERS has provided this video ( to give you more detailed information about their system + Teacher's Retirement System of Louisiana ( + Louisiana School Employees Retirement System ( among others 01 I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service. + Yes + No 02 Have you worked in a state or federal low income program in the determination of participant eligibility? + Yes + No 03 If you answered 'Yes' to the previous question, please explain where did you gain this experience and the years or months of experience you possess. If you answered 'No' to the previous question, enter 'N/A': 04 Have you worked in a federal or state program that used individual error rating as a source of monitoring? + Yes + No 05 If you answered 'Yes' to the previous question, please explain where you gained this experience and how many years or months of experience you possess. If you answered 'No' to the previous question, enter 'N/A': 06 Have you worked in state operating, tracking or time management systems such as CAPS, CAFÉ, TIPS, LEO, Kinder Systems? + Yes + No 07 If you answered 'Yes' to the previous question, please list the systems you have experience with, the length of your experience, and where you gained this experience. If you answered 'No' to the previous question, please enter 'N/A': 08 Have you ever worked remotely? + Yes + No 09 If you answered 'Yes' to the previous question, please explain where and for what length of time you worked remotely. If you answered 'No' to the previous question, please enter 'N/A': 10 Are you currently employed by the Louisiana Department of Education? (please note - teachers and other employees of the School System are not considered employees of the LA Department of Education): + Yes + No Required Question Agency State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone Website Apply Please verify your email addressVerify Email