Job Description:*** US Citizen Only ***Due to the nature of the projects assignedIn this role, you will be responsible for all aspects of the Zscaler production data center services including servers operating systems, storage, and supporting systems. You will be an instrumental part of the Zscaler Cloud Operations team responsible for the availability, latency, performance, efficiency, monitoring, and emergency response.The Cloud Ops team is responsible for keeping the engines running at peak performance. On any given day, the Zscaler cloud processes tens of billions of transactions — scanning a petabyte of data — for 15 million users around the world. The transaction volume on the Zscaler cloud is growing significantly every quarter, yet the cloud’s overall stability just continues to improve, and that is directly attributable to the Cloud Ops team’s deep expertise and its dedication to reliability, availability, and scalability. To be a part of this team, you will, above all, need to share this dedication. And a sense of humor wouldn’t hurt.Responsibilities:Good experience with networking principles, Firewalls, Load Balancing Solutions, etc.Working closely with QA, Development, and Infrastructure teams to understand, implement, and deploy end to end monitoring solutionsDeploy patches and upgrades, and upgrade administrative tools and utilities as required.Monitoring applications and services within the environments, participate in on-call rotation, take actions to resolve issues and implement strategies to prevent future occurrencesExcellent problem-solving, troubleshooting, and communication skillsMinimum Qualifications:1-3 years experience working in 24/7 NOC operations, production cloud platforms, associated process and automation workflowsPassion for solving technical challenges in running resilient cloud platform with high SLAFamiliarity with a programming language (Python, Go) and scripting languages (Bash)High-level understanding of networking standard protocols and components such as: HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting and Load BalancingComfortable working in a face paced environmentAbility and flexibility to work after hours/weekends for application releases/deploymentsConstantly driving to improve, optimize and identify opportunities for process improvementUS residentAvailability to work 3rd shift hours (9PM - 4AM PST)What You Can Expect From Us:An environment where you will be working on cutting-edge technologies and architecturesPQ 1A fun, passionate and collaborative workplaceCompetitive salary and benefits, including equityThe pace and excitement of working for a Silicon Valley UnicornAdditional Information:All your information will be kept confidential according to EEO guidelines.#LI-KF3
