At Chick-fil-A, Shift Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Responsibilities include:
Ensures that Team Members follow recipes and read tickets to accurately prepare all orders. Ensures that Team Members are extremely accurate with weights and measurements for all recipe items. Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Ensures that workstations are clean at all times. Ensures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. We are looking for Shift Leaders that focus on our values of striving for excellence, serving others first, and showing Rochester something better. We are excited to develop people to pursue greatness in their life. Please join us as we empower you to care for the world!
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
It's a Great Place to Work
At Chick-fil-A, our Operators consider their Shift Leaders to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that Shift Leaders really enjoy working at Chick-fil-A. In addition to that, we strive to offer competitive pay and ensure that you will work in a nurturing environment where you will learn valuable business and people skills. Work Directly With A Chick-fil-A Operator
Our Operator, Matt Stockdale, is an independent business person responsible for the operation of Chick-fil-A Ear of Corn. Matt invests time in his Shift Leaders by teaching them important business skills for the future including, but not limited to: time management, stewardship, team work, and financial responsibility. Opportunities for Advancement
Here at Chick-fil-A Ear of Corn we pride ourselves in our Leadership Development Program. The purpose of this is to provide our Shift Leaders with many opportunities and resources for advancement! Scholarship Opportunities
While Chick-fil-A, Inc. has awarded scholarships for more than 40 years, the enhanced educational assistance initiative, called Remarkable Futures, increases the amount of scholarships available. Students can receive up to $25,000 as well as access to tuition discounts and other educational benefits at more than 70 colleges and universities nationwide, to help offset the cost of their education. Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they're happy because of easy access to chicken nuggets, or maybe it's because they simply love serving customers.
We are audacious enough to believe that a restaurant filled with exceptional, passionate team members committed to serving others can make our community a better place to live. If you like the sound of that we'd love to meet you.
