Shift Leader Front Of House Shift Leader

As a leader in the restaurant, the manager will have responsibilities for general restaurant operations. Managers should ensure that the store is ready to serve the next guest by ensuring a clean and organized facility. The manager will be in constant contact with the Leadership Team and Operator as to what is happening in their scope of responsibility at that time and is responsible for the overall flow of the restaurant. Managers will be expected to set the standard for signature service and must lead by example. A cheerful attitude accompanied with a desire to get things done makes a great example for all members of your team.
KEY RESPONSIBILITIES:

• Direct and work in the daily operations overseeing and supervising systems and processes

• Enthusiastically lead shifts of 30-40 team members

• Serve on the Leadership Team

• Lead, motivate, and build relationships with team members with a focus on developing and
training

• Prioritize food safety, quality, and other key areas to ensure compliance and to create and
maintain a remarkable guest experience

• Ongoing evaluation of business operations and streamlining systems/processes to improve
efficiency and to build sustainable sales and profit growth

• Perform off-shift managerial tasks
Requirements * Associates/ Bachelor's degree or 1+ year leadership/ management experience
* Optimistic and engaging; excited about the vision/future growth of the company
* Demonstrates humility and servant leadership mentality; willing to get your hands dirty
* Passion for people and world class service; Ability to positively impact and develop the people and culture around you
* Highly driven and dedicated; motivated to grow and achieve excellence personally and professionally
* Possesses a willingness and desire to learn and be coached
* Proactive self-starter, and innovative problem solver
* Ability to maintain composure under high pressure and make decisions quickly
* Detail-oriented with strong organizational and communication skills
* Growth and results-oriented with a strong ability to create and implement new systems in a fast-paced work environment
* Ability to obtain the knowledge and skills of every position in the operation
* Must have availability to open and close Monday through Saturday
* Strictly adhere to all Chick-fil-A policies and procedures