Shift Lead

Job summary
The Shift Lead is responsible for coordinating shift operations.Ensures customers receive their orders accurately and within the quoted promise times.Provides a positive team environment, displaying enthusiasm and commitment by word and action.
Job seniority: associate level
Responsibilities
• Coordinating shift operations• Coaching associates on service and quality standards• Interacting with and listening to customers attentively• Removing service barriers and resolving complaints• Leading the team to deliver Donatos Service Behaviors• Executing Donatos standards and processes• Ensuring accurate and timely order delivery• Ensuring proper shift execution• Creating a positive team environment• Controlling food cost components
Requirements
• Ability to safely perform essential job functions• Basic math and reading skills• Ability to stand and/or walk for the entire shift• Ability to lift up to 50 pounds occasionally• Ability to bend and twist occasionally