Services Experience Supervisor

Job summary
Services Experience Supervisor responsible for Geek Squad servicesSupports multiple stores in a micro-marketImplements plans to provide best-in-class employee and customer experiences
Job seniority: associate level
Responsibilities
• Ensure efficient deployment of employees for great customer experiences• Provide work direction, training, and development for employees• Manage key metrics, identify improvement opportunities• Perform in-store leadership duties as needed
Requirements
• 1 year of leadership or supervisory experience• 1 year of experience in services or customer service• 1 year of retail experience (preferred)• Previous P&L ownership experience• Experience driving key business performance indicators• Inventory control, technology repair, or distribution experience
Benefits
• Competitive pay• Generous employee discount• Financial savings and retirement resources• Support for physical and mental well-being