Overview: As a family owned and operated business, the Bill Cramer has been proudly serving the Panama City area for over 50 yearsService Technicians earn a great income up to $45.00 per hour and paid weekly! Our Service Department is growing due to high customer demand and we are looking for Service Technicians now! If you recognize the value in being a team player and are goal oriented, then Bill Cramer GM would be the "Home" for you!Benefits30 day Paid Training Period401K and Employer Matching 2%Health Insurance after 60 days of employmentCompany pays 75% of the base Health insurance plan.Dental and Vision insurance after 60 days of employment3 weeks of vacation.Life insurance the company provides after a year.Family owned dealer5 Paid HolidaysService Technician Responsibilities and Qualifications: The Automotive Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer's vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises.Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standardsExamine assigned vehicle to determine if further safety or service work is required or recommendedMake accurate use of the multi-point inspection form on each vehicleDocument all work performed and recommended on assigned repair orderCommunicate with service advisor when additional work is needed or if repairs cannot be completed within the promised timeMaintain technician proficiency as specified by Asbury standardsConduct road test to determine work needed and to confirm work was successfully completed when necessary and practicalUtilize product and technical training as assigned by the manufacturer and managementParticipate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technologyMaintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scoresComplete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claimsReport to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employeesPerform all levels of diagnosis and repair on automobile, and or, light truck vehiclesUtilize hand held devices to diagnose malfunctionsAssist and help fellow technicians in the shop with vehicle diagnosisParticipate in the training and developing of novice team members/technicians in the shopTake care to ensure that customer's vehicles are returned to them as clean as they were prior to being servicedUnderstand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and informationASE certifications heavily requiredService Technician Requirements:GM Certified is a plusA team player who is focused on providing exemplary customer serviceBasic mechanical understanding of an automobileStrong organizational skills and detail orientedPositive and outgoing personality with high energyConfidence and persistenceUpbeat positive attitudeStrong work ethicValid driver's license with a clean driving recordASE certifications heavily requiredWe are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include a background check, 4 panel drug screening EXCLUDES marijuana and MVR.
