Job summary
Service Technician role available in Memphis!Join a strong and continuously evolving Recoup group, helping to continue to grow our business.Imperial Dade is a great place to take that next step.
Job seniority: entry level
Responsibilities
• Performs preventative maintenance, on-site repairs, or service contract repairs to floor care and packaging equipment.• Quote estimates on Parts & Repairs and notify customer when requested.• Upon completion of repair, promptly fill out repair work order for return to customer.• Purchase parts, accessories, equipment and special orders.• Maintain paperwork for work orders and contracts.• Keep inventory log on all serialized and serviced equipment (purchased and sold).• Enter all information on equipment repair log.• Properly demonstrate equipment.• Process warranty claims.• Perform daily, monthly or quarterly inventories.• Purchase shop supplies.• Responsible for maintaining a safe, neat, organized, and functional repair area.• Assist in the initial set up and tracking of service contracts.• Properly disposes of equipment parts.• Coordinates with sales, customer service, warehousing and purchasing departments to ensure customer satisfaction.• Continually enhance industry knowledge by continuing education.• Follow safety and housekeeping procedures.
Requirements
• Prior service repair and maintenance experience (distribution environment preferred).• Ability to stand and be in motion at all times. Flexible enough to walk, twist, bend, stoop, pull, grip and lift merchandise.• Excellent verbal and written communication skills with strong interpersonal skills.• Excellent mechanical skills.• Ability to multi-task.• Ability to learn and operate ERP system.• Ability to travel to make service repairs.• Attend training programs.• Possess a valid Driver License. 18+ years of age• High School Diploma or General Education Development (GED) or equivalent
Benefits
• We offer a dynamic environment for our more than 7,100 employees to work, learn, and grow professionally.• We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, a 401(k) program with company match, life Insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance.• We are excited to invite talented individuals with a passion for excellence to join our team.
