Service Manager

Job summary
Seeking a Service Manager with excellent customer and leadership service skills and a winning attitudeMaintain profitability of the department while controlling expenses and maintaining customer satisfactionHands-on, working position
Job seniority: associate level
Responsibilities
• Maintain profitability of the department while controlling expenses and maintaining customer satisfaction• Understand and keep abreast of all federal, state and local regulations• Interact with and manage a staff of technicians• Lead service management & reconditioning activities• Interact with external vendors• Fulfill all service activities needed to meet or exceed operating plan goals• Implement and maintain effective reconditioning processes and flows• Ensure effective vehicle production and inventory control• Manage technician productivity
Requirements
• ASE Certifications desired• Bachelor's degree preferred• Strong communication skills• Valid driver's license with clean driving record• At least 2 years of automotive management and automotive customer service experience• Experience with implementing structured business processes• Hard-working can-do attitude• Excellent interpersonal and management skills• Complete background and drug screening
Benefits
• Top industry pay• Competitive and motivating environment• Immediate impact – quick onboarding• Continued education• Monthly performance incentives• Dedicated leadership team• 401k with match• Life insurance• 24-hour access to group doctors• Chaplin services• Medical/Dental/Vision Insurance• Technician-specific benefits: Shop equipped with newest technology and equipment, Uniforms provided, Discounts on products and services, Highly productive shop, Career advancement opportunities, ASE and state inspection certification reimbursement and all training expenses paid, Continued manufacture education with hands-on and web-based training, Clean and professional work environment, Competitive wages