Are you looking for a career that encourages growth and has a fun company culture? Randy's Electric is a growing faith and freedom-based company dedicated to providing a 5-star experience to our team and our customers. Our knowledgeable team of Electricians and talented Office Staff focus on being a blessing for our customers from the first call in through completion of the electrical project or problem. Bring your passion for success, a positive attitude, and willingness to innovate! If you're zealous about quality work and customer service, come and build your career with Randy's Electric! We want to talk to you TODAY!
What We're Looking for! We are looking for a Service Manager to join our team in the Minneapolis, MN area! If you are a leader, forward thinking, self-sufficient and organized, we want to talk to YOU! We Offer: $60K to $75K with a bonus potential of $10K! Medical, Dental & Vision insurance is fully covered! Short-Term & Long-Term Disability Life Insurance 401-K with Company Match (up to4%) PTO/Holiday Pay A fully stocked company truck that you can take home at night! We offer work/life balance and flexibility! A positive team environment and company parties!
The role of the Service Manager is to provide training and support to Electricians in the field. This is an important role in our company because this position is directly responsible for maintaining high levels of customer service and sales objectives. Coach, supervise, and staff a team of electricians as well as effectively communicates with customers. Much of the day will be spent traveling to job sites and offering coaching and guidance to our electricians. This role also includes the management and mentoring of apprentice electricians. They represent the future growth of the company and are highly valued employees.
What You'll Do Ride along with Electricians to ensure quality service Mastering of Nexstar Service System Provide constructive feedback and coaching to Electricians in a positive and professional manner Reporting of weekly activities to Champion of Sales Understanding and managing the Dispatch role Managing of customer issues within 48 hours Coach, supervise, and staff a team of Electricians Effective communication with customers Handling of disciplinary issues in a timely and professional manner Consistent biweekly 1:1 meeting with Journeyworkers Consistent monthly 1:1 meeting with Apprentices Conducting yearly reviews for all direct reports Ability to take incoming calls and book appointments as necessary Conduct impactful training sessions Ability to conduct and present weekly meetings Must be self-sufficient and be able to work independently Oversee Journeymen are following safety standards Determine and communicate employee goals and objective What Makes YOU Great You have 3-5 years supervisory/management experience Experience managing technicians Impeccable written and verbal communication skills Training experience Sales experience Strong business acumen Understanding of electrical wiring and electrical codes Analytical skills MS Office – Word, Excel, PowerPoint Nexstar Network Service System knowledge is a plus! High School Diploma / GED Additional Requirements Must be able to successfully pass a drug test, background check & and motor vehicle check Must have a valid driver's license and a clean driving record Apply today and be a part of our Amazing Team!
