Full job description For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW's 125 years of providing industry-leading solutions, visit our website at
Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.
We are seeking an experienced National Service Manager to join our Service team at Turtle Wax Pro, a Division of Transchem. This role is pivotal in supporting customer retention and driving sales growth by supporting the setup of chemical trials, troubleshooting challenges and educating distributors and operators about the Transchem Group chemistry.
This role reports directly to the National Service Director and will act as a strategic partner to our Sales Team, providing high-level support and technical guidance in the car care industry. The ideal candidate has exceptional knowledge of car wash chemistry and the car wash industry. They thrive being in-person with current and potential customers and they enjoy travelling 50% or more of the time for their work.
About Us: With over four decades of excellence in the car wash sector, Transchem Group provides cutting-edge chemistry and equipment, augmented by our Turtle Wax® Pro brand and TRUE-VUE 2 Chemical Management System. In January of 2024, Transchem Group was acquired by OPW Vehicle Wash Solutions, a global leader in vehicle cleaning with trusted brands like ICS, PDQ and Belanger. Our recent integration into OPW Vehicle Wash Solutions reflects our continuous evolution and commitment to leading the vehicle cleaning industry.
Key Responsibilities: Formulate strategies with Regional Sales Managers to forge new partnerships and enhance our service network. Provide advanced technical expertise in car wash chemicals, cleaning chemistry and car wash equipment. Develop and conduct targeted training programs to elevate product understanding and operational proficiency. Analyze and perform volumetric and competitive cost analysis in order to better position TWP to gain new business. Oversee the practical assessment of new product introductions to ensure quality and innovation. Act as Turtle Wax's ambassador at significant industry gatherings, articulating our commitment to superior car care. Facilitate communication between R&D and sales, ensuring product development aligns with customer feedback and industry trends.
Qualifications: Preferably a Bachelor's degree in Chemistry, Business, Engineering, or related fields. At least 5 years of experience in customer service or technical roles within the car wash or related industries. Mastery of car wash chemistry, equipment, and industry-specific technology. Proficient in Microsoft 365, Teams, with SAP travel and expense tracking being advantageous. Insightful knowledge of industry dynamics, competition, and strategic marketing. Proven project management skills, with a strong adherence to KPIs and performance metrics. Excellent communicative abilities and the aptitude for creating and presenting compelling training material. Independent management of remote work with exceptional time management skills. A valid driver's license and proximity to a major airport for frequent travel. Physical capability to conduct fieldwork, including the handling of substantial materials. Willingness for substantial travel within North America, encompassing up to 75% of work time. Work Arrangement : Remote
Salary Range : $75,000.00 - $85,000.00
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.
This position may be located in: Americas : United States : Colorado : Denver || Americas : United States : Florida : Orlando || Americas : United States : Illinois : Chicago || Americas : United States : North Carolina : Charlotte
Sub Division : VWS – Chemical
Job Requisition ID : 54820
Job Function : Customer Service; Other; Sales
