What do we do?At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides comprehensive sales, as well as parts and service support, including rental and leasing programs for our CASE customers.Why work here?At Sonsray, we value all employees, their contributions, and most importantly, their ideas!We know that the key to moving mountains is teamwork.Medical (PPO + HSA options)Dental, Vision, and Life insurance - Free401K with competitive contributions made by Sonsray80 hrs of annual vacation which increases with years of serviceUniforms Provided AnnuallyBoot Voucher Annually - $125.00One full day off and paid for Community Volunteer work, annuallyBirthday Dinner on SonsrayPrivately owned and operated. All decisions come from the heart, not a boardroomAnnual Holiday Party - we cover airfare and hotel for you and your +1We're growing! We encourage you to alsoOpen door policy - enjoy working with an active owner and management teamA Day in the Life of a Service Manager:Compensation: $95,000.00 - $105,000.00 annually plus incentive DOEThe Service Manager will be responsible for managing service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and effectively engaging department personnel with P&L responsibilities.Develops and follows an annual service budget to provide realistic, attainable, and measurable profit goals compatible with overall dealership financial and operational goals to meet KPIs and business plansManage technician productivity and service departments' overall performanceEnsures that all manufacturer warranty claims are completed and filed promptly according to the manufacturer's requirementsMonitors warranty expense and recovery rates to meet company objectivesInteract directly with the manufacturer to resolve warranty issues as necessaryMaintains all management reports necessary to audit the performance of the department and individual employees to include department P&L responsibilitiesIntroducing our line of service and product to prospective customers by making cold calls and visits to grow our salesConstruction equipment experience is necessary to be considered. CASE Construction Equipment is preferredExperience managing a repair shop and having external customer experience is necessaryMust have experience managing 10+ employees and overseeing up to 20 employeesMust have hands-on mechanical experience with construction equipment and have good mechanical aptitudeAbility to analyze and interpret internal reports including Profit & Loss StatementMust be over 21 years of age, and possess a valid Driver's License to drive for the companyQuestions? Contact us at or
