Tennant Company is a recognized leader of the cleaning industry. We are passionate about developing innovative and sustainable solutions that help our customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges.We invite you to join us — as an employee, investor, customer, supplier or interested community member — as we lead our industry globally and fulfill our vision to bring to market sustainable cleaning innovations that empower others to create a cleaner, safer, healthier world. See how you can help us — and we can help you — change the way the world cleans.With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.Tennant Company is currently seeking a Shop Service Technician for our Remanurfacturing (Reman) Department in Golden Valley. In this role you will repair and/or rebuild privately owned machines, and rentals to be sold to a growing and demanding customer base. Shop Service Representatives provide quality customer service and communication to minimize costs and ensure satisfaction.GENERAL RESPONSIBILITIES:Troubleshoot and repair mechanical, electrical, and hydraulic systems, air and water-cooled combustion engines, and diesel-gas-LP powered engine problems on all Tennant productsMaintain records of all service activities through the use of completed repair orders, machine checklists, and expense reportsEstimate machine repair/rebuild requirements and prepare necessary data to provide and accurate repair quoteResponsible for proper and safe use, maintenance, and reporting of Tennant Company property. This includes tools and equipmentConsistently present a professional image, both in personal appearance and condition of company equipmentResponsible for completing work in a timely manner and using appropriate judgement to ensure quality and cost targets are achieved on each completed machineREQUIRED EXPERIENCE & EDUCATION:High school diploma or equivalent, vocational or tech school diploma a plus3+ years of experience troubleshooting, diagnosing, and repairing mobile equipmentDemonstrated experience working with one or more of the following. Mechanical, electrical, and hydraulic systems, air and water-cooled combustion engines, and diesel-gas-LP powered enginesAble to read blueprints, electrical and hydraulic schematicsAbility to pass a background check and drug screenDemonstrated ability to work with minimal supervisionCan safely use hand and power tool, equipment, and diagnostic devicesBasic understanding and knowledge of how to use a personal computer, email, and Tennant systemsMust provide own basic hand tools, specialty shop tools are providedPrevious experience and proven record of working in a lean/continuous improvement work environment desiredREQUIRED PHYSICAL DEMANDS:Routinely lifts up to 40 pounds individually with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance is provided for items weighing over 60 poundsWorks in multiple positions during a shiftPosition requires sitting, standing, twisting, reaching, pushing, and pullingPosition requires bending, stooping, kneeling, or squatting on a daily basis. May be up to 30% of the dayMust be medically capable of performing all aspects of the job with the maximum amount of safetyENVIRONMENTAL EXPOSURES:Routinely and regularly works near moving mechanical partsOccasionally exposed to hot conditionsOccasionally exposed to non-toxic fumesModerate noise levelOccasionally exposed to oil, grease, gasoline, dust, metal particles, cleaning fluids/detergents, solvents, battery acid and sharp-edged materialsSAFETY REQUIREMENTS:* Must be able to wear safety glasses, steel toed shoes and hearing protectionREQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:Ability to problem-solve with a desire to continually improve product quality while controlling costsAbility to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environmentWillingness to be flexible with time and adjust to a changing work environmentAbility to build and maintain positive relationships, both internally and externally, while maintaining a client service orientationUse all available information to make data-based decisionsConsistent attendance either onsite or remotely as needed by the businessAbility to take direction and accept supervisionDemonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situationsBegin your journey with us. Let's reinvent how the world cleans.Equal Opportunity EmployerTennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.
