We are looking for an ambitious Service Advisor to join our dynamic team at Hyundai of Auburn in Auburn, AL.
Growing your career as a Full Time Service Advisor is a terrific opportunity to develop exceptional skills.
If you are strong in critical thinking, teamwork and have the right personality for the job, then apply for the position of Service Advisor at Hyundai of Auburn today!
At Hyundai of Auburn, we pride ourselves on having a family-oriented culture. Our mission is to serve our customers with respect, humility, and excellence and we are looking to hire someone who has the same values. If you think this is you, please keep reading!BENEFITSMedical, dental, and vision insuranceLong and short-term disability and life insuranceMatching 401(k) plan & profit sharingPaid vacation & holidaysEmployee purchase programEmployee events and recognitions such as service awards, holiday parties, food truck Fridays, etc.A friendly, professional work environmentOpportunities to advance within the companyJOB DUTIESOversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Happiness scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Maintain good working relationship with factory(s) and foster positive employee relations.Other duties as assignedJob Qualifications:Previous experience at an automotive dealership preferredExcellent customer service skillsPositive, friendly attitude, along with a customer service mentalityAbility to effectively communicate with customers, co-workers, vendors, etc.Time management and organization skillsProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAbility to work with little supervisionValid driver's license and clean driving recordWilling to submit to pre-employment drug screen and background checkWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits of working as a Service Advisor in Auburn, AL:
? Company offers great benefits
? Opportunities to grow
? Advantageous package
