Server

Job OverviewGreeting Customers: Welcoming guests as they arrive at the restaurant, seating them, and providing menus.Taking Orders: Taking food and drink orders accurately and promptly, ensuring any special requests or dietary needs are noted.Delivering Orders: Serving food and beverages to tables in a timely manner, ensuring accuracy and presentation.Knowledge of Menu: Having a good understanding of the menu, including ingredients, preparation methods, and specials, to answer customer questions.Upselling: Suggesting additional items such as appetizers, desserts, or drinks to enhance the dining experience.Handling Payments: Presenting bills to customers, taking payments, and processing transactions accurately.Ensuring Customer Satisfaction: Checking in with customers during their meal to ensure satisfaction, addressing any concerns or issues promptly.Maintaining Cleanliness: Keeping tables, dining areas, and service stations clean and organized.Collaborating with Kitchen Staff: Communicating orders to the kitchen and coordinating food delivery.Adhering to Health and Safety Regulations: Following food safety standards, hygiene protocols, and restaurant policies.Teamwork: Working closely with other servers, hosts/hostesses, bartenders, and kitchen staff to provide excellent service.Handling Customer Complaints: Resolving customer complaints or bringing them to the attention of the manager.Upselling and Promotions: Promoting special menu items, promotions, or events to guests.