The purpose of this position is to interact with our guests and ensure they have a great experience when dining at an Urban Egg restaurant. This is a tipped position where you can make upwards of $30 per hour! Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, Servers are expected to be attentive to our guest's needs while making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic cooking knowledge.
Responsibilities Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks. Staying updated on current menus, specialties and menu deviations. Inquire about any specific food sensitivities at every table greeting. Ensure specific customer requests have been completed, including any gluten and allergy instructions. Identifies when guest may have had too much to drink and notify supervisor. Taking customer orders, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Assisting with special events as needed. Greet all guests warmly with an appropriate greeting. Adhere to RMRG grooming and appearance standards consistently. Understands and can communicate products and services available at the restaurant and develops some familiarity with basic cooking skills. Perks of the job Great pay Flexible Schedules Meal discounts Growth Opportunities Health Insurance (Available to FT and Salary, company contribution) Dental Insurance (Available to FT and Salary, company contribution) Matching 401k (must be at least 21 years of age) Employee Assistance Program to include mental health counseling, wellness coaching, financial planning, leadership development and more, free of charge to employees and their household members. Voluntary Benefits Available to Full-time Employees Vision Life Insurance Long-Term Disability Short-Term Disability Accident Critical Illness Hospital Insurance Norton LifeLock (this benefit is available to all employees regardless of FT/PT or salary/hourly status) Paid Sick Leave-Colorado Per the Colorado Healthy Families and Workplaces Act ('HFWA'), RMRG provides the following paid leave to all employees working in a Colorado-based location:
Accrued Paid Sick Leave Up to 48 hours of paid leave per year, for the use of a variety of health and safety needs. Employees earn 1 hour of leave for every 30 hours worked. Leave is paid at the same pay rate as time worked.
Requirements * Must be able to work in a fast-paced environment.
* Must be able to speak, read, write in basic English fluently and be able to count proficiently.
* Positive interpersonal skills required, strong character, understands the culture of RMRG.
* Food Handlers Card not required, but welcomed.
* Must possess excellent communication skills.
* Must have the ability to deal effectively and interact well with the customers and employees.
* Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
* Ability to speak and hear English fluently. Bi-lingual staff always welcome.
* Will walk for long periods of time, possibly extended distances with some standing at times.
* Frequently lifts/carries up to 25 lbs.
