DESCRIPTION Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. To deliver these complex solutions, as the Sr Operations Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as some appreciation for complex applications. Candidate superpowers should include ownership, insist on high standards, stakeholder management, people development, innovation, creating clarity out of ambiguity, and enabling productive collaboration.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
As Sr Operations Program Manager, you will
- Own the satellite production roadmap that delivers the end-to-end solutions necessary to source, build, test and launch satellites at high rates.
- Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these projects.
- Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.
- Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.
- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.
- Develop and own tooling to create operational rhythms for all of Kuiper Operations teams
- Execute a strategic plan that defines how teams will deliver on forward looking production plans.
- Partner with business teams on scalable standardized approaches to meet their demand and enable growth.
- Develop and manage the program level Production Ramp schedule (including Production, Supply Chain, PPF, Launch, Finance and Back Office Functions) to act as a single source for project timeline tracking and synchronization.
- Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions.
- Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations.
- Establish and own reporting mechanisms, business strategy documents, operating rhythms
- Measure, analyze, improve, and control KPIs across all aspects of the operation.
- Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.
- Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.
- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.
A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.
This person will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.
We are open to hiring candidates to work out of one of the following locations:
Redmond, WA, USA BASIC QUALIFICATIONS - 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
