Why Mozilla?Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we're doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distributeopen-sourcesoftware that enables people to enjoy the internet on their terms.About this team and role:Mozilla is looking to fill a Senior Technical Program Management position to support Mozilla's TPM Shared Infrastructure team. This will require skills to lead medium to large-scale projects. Together, we will drive global multi-functional efforts with geographically dispersed team members and will be responsible for developing and leading efforts, ensuring project work and business objectives are met. To be successful, you will build, track and report on projects in our portfolio. You will lead the completion of achievements by prioritizing actions, documenting risks and mitigations and communicating the status to all interested partners and key customers. More broadly, you will help surprise and delight Mozillians, both internal and external!What you'll do:Lead multiple projects, tasks, events, and initiatives concurrentlyCoordinate internal resources and third parties/vendors for the precise execution of projectsEnsure that all projects are delivered on time, within the scope, and budgetDeveloping project scopes and objectives, involving all relevant partners, and ensuring technical feasibilityWork with remote employees as effectively as local onesDevelop a detailed project plan to track progressUse appropriate verification techniques to lead changes in project scope, schedule, and costsMeasure project performance using appropriate systems, tools, and techniquesReport and call out significant achievements and risks to deployment with management and other partners as neededDevelop the relationship with the client and business PartnersPerform risk management to minimize project risksEstablish and maintain relationships with third parties/vendorsBuild and maintain comprehensive project documentationWhat you'll bring:5+ years of project management experience in an IT/Operations environmentExcellent interpersonal skills to juggle many activities without losing sight of the highest-priority itemsAbility to understand complex concepts and make reasoned decisions with sometimes imperfect dataGood communication skills, relationship-building, and negotiation skillsBe results and detail-orientedAbility to communicate and interact with leaders within IT and the businessExperience with different project management methodologies such as Agile (Scrum, AUP, etc) and WaterfallExperience working with Infrastructure, IT, Cloud and Security ProgramsExperience working with a geographically dispersed workforce through video conferencing, Internet chat, and other collaboration tools.Knowledge of cloud infrastructure is an assetWhat you'll get:Generous performance-based bonus plans to all eligible employees - we share in our success as one teamRich medical, dental, and vision coverageGenerous retirement contributions with 100% immediate vesting (regardless of whether you contribute)Quarterly all-company wellness days where everyone takes a pause togetherCountry specific holidays plus a day off for your birthdayOne-time home office stipendAnnual professional development budgetQuarterly well-being stipendConsiderable paid parental leaveEmployee referral bonus programOther benefits (life/AD&D, disability, EAP, etc. - varies by country)About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.Commitment to diversity, equity, inclusion, and belongingMozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations,gender identities, and expressions.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us ****** request accommodation.We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.Group: C#LI-DNIReq ID: R2418
