As part of the IT Strategic Initiative, DET is interested in attaining professional services
to provide support for the Websphere service and applications for several state
agencies like Client Assistance for Reemployment and Economic Support (CARES -
Department of Health Services (DHS)), Department of Transportation (DOT) and
Department of Children and Families (DCF)'s Web Platform Services which includes
WebSphere and MQ applications. This professional services engagement is responsible
for providing support for the Department of Transportation (DOT), Department of
Corrections (DOC), Department of Health Service (DHS), Department of Natural
Resources (DNR), Department of Children and Families (DCF) applications running on
WebSphere and IBM WebSphere MQ. These services provide customers with the
framework for running WebSphere Application Server (WAS), WebSphere Liberty, and
WebSphere MQ in a secure environment at the Division of Enterprise Technology
(DET) Data Center.
Presently, there are numerous business applications that utilize these technologies
which are critical to the State of Wisconsin for example, Client Assistance for
Reemployment and Economic Support (CARES), Access to Eligibility Support Services
(ACCESS), Contract Administration & Reporting System (CARS), Commercial Vehicle
Info. Exchange Window (CVIEW), Electronic Version Of Motor Vehicle Forms (EMV)
and Wisconsin Carrier Registration System (WISCRS), Wisconsin Statewide Automated
Child Welfare Information System (eWisacwis), Wisconsin Asbestos and Lead
Database Online (WALDO), Substance Abuse Prevention Services Information System
(SAIS), Organ Donor, etc. The applications mentioned above will be supported by this
professional services engagement and are used by local and/or state government
agencies to provide services to citizens throughout the State. An outage to these
systems can be detrimental to state and local government functions and/or their ability
to provide service to the State's citizens.
A Systems Administrator III is appropriate for this position because we rely on
experience and judgment to plan and accomplish goals, they perform a variety of
complicated tasks, and a degree of creativity and latitude is expected.
Responsibilities:
Provide support for various departments' applications running on WebSphere
and IBM WebSphere MQ
Responsible for the installation, maintenance, support, and configuration of
hardware and software
Responsible for application deployments
Maintain and update infrastructure documentation
Complete implementation of security policies and filters associated with the tools
Provide additional troubleshooting support
Qualifications/Required Skills:
Experience with installation, maintenance, administration and monitoring of the
WebSphere Software in a multi-platform environment (Linux and Windows) (5)
Ability to provide proactive resolution of problems and/or alerts received by
various monitoring and management systems.
Ability to provide resolution of connectivity problems, assisting users, and
debugging problems.
Hands-on technical experience in support of software tools such as WebSphere
Application Server.
Experience with a broad range of technical skills in support of all WebSphere
customers.
Training and/or experience with scripting tools such as Bash, Korn, and Jython.
Knowledge of change management best practices in a complex hosting
environment.
Requirements Top Required Skills & Years of Experience: (5+ years)
Installation, maintenance, administration and monitoring of the WebSphere Software in a multi-platform environment (Linux and Windows)
Proactive resolution of problems and/or alerts received by various monitoring and management systems.
Resolution of connectivity problems, assisting users, and debugging problems.
Hands-on technical experience in support of software tools such as WebSphere Application Server and WebSphere Portal.
Nice to Have Skills:
Provide a broad range of technical skills in support of all WebSphere customers.
Training and/or experience with scripting tools such as Bash, Korn, and Jython.
Knowledge of change management best practices in a complex hosting environment.
