QUALITY ASSURANCEWhat We DoThe Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.What You'll DoPeople within the QA Engineer career track work with product owners, developers, and QA management to define acceptance criteria, resolve ambiguity, identify risks, and plan testing coverage for upcoming features/releases. You will develop and implement automation test strategies and utilize technical tooling to expand breadth and add depth to QA coverage of multiple features. You will facilitate functional, qualitative, and performance testing efforts while using a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze and report on quality. You are expected to work in a highly autonomous environment embedded on a specific team or product while working closely with designers, engineers, and production staff, using a combination of quality assurance, data analysis, and technical skills to drive appropriate testing techniques early on in development through release cycles and beyond. Your features may have many clients across multiple projects. Communicating status, plans, and building a shared strategy will be key.In this role, you willWork with product owners, developers and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features / releasesExamine technical gaps and automation initiatives between geographically distributed teams, vendors, and agencies to deliver the highest quality productBuild test strategies and test plans to cover multiple features in a dynamic and fast-paced environmentDevelop and implement automated test cases and debug issues across clients and hardware to ensure a full picture of their impact.Own feature level test planning and test execution of individual featuresUse a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze the quality of said product whileReport and track data quality. Use that data to drive conversations around product quality and development health, support developers before, during, and after deployments.Proactively manage incoming defects and work autonomously on highest value tasks, be it test writing or test execution. What we're looking for3-5 years experience programming with C++, Java or C# requiredDemonstrate experience programming tools or automation using Python, C++ and/or C#Ability to confidently collaborate with senior members on technical topics and featuresAbility to assess scope and requirements and help drive project timeline/milestones/plansMust have a strong background in reporting and tracking for data qualitySoftware or games testing experience in a fast paced environmentTechnical understanding of web, mobile, XR, or game technologies, including automation, functional, qualitative, and performance against consistently iterative developmentEPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
