Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans, a credit card, and flexible rent, which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.
Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization.
If you are inspired by inspiring others, Best Egg is the place for you.
Best Egg promotes diversity and equal opportunity.
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we will grow.
Why work for us?
Best Egg is a great opportunity for anyone looking for both stability and growth. We are a proven, profitable fintech with several accolades, primed for year over year new product development and profitability. Our culture values include smart, driven professionals who enjoy shared success and strive together toward achieving goals free of corporate politics and enjoy a flexible hybrid working environment.
Our Brand:
At Best Egg, we believe money should be accessible so people can reach their goals, live a fuller life, and feel pride in knowing they have taken control of their finances. We provide flexible solutions to real-life financial challenges. Our products cater to life with limited savings, creating breathing room for our customers' budget no matter what life throws at them. We mix decades of banking experience with smart technology and deep customer insight to create products designed for today's borrower, so that people can establish a smoother financial path and be money confident.
The Job:
We're looking for a process-oriented, passionate Senior Director to lead our Marketing Operations and Technology function. This team plays a critical role in determining how best to manage our Marketing campaign planning, construction, data integration and execution from conception to delivery to analysis.
The Senior Director will lead the expansion and optimization of our Marketing data infrastructure in support of new product growth. They will execute and manage business critical campaigns across a host of channels including but not limited to Direct Mail, Email, and Paid Digital. Their team will function as the business owner for mission critical systems and processes e.g. Do Not Solicit suppressions, Quality and Assurance, audits. Their team will also manage critical vendor relationships including print shops and various technology providers such as Salesforce, TSYS and Monday. They'll also work closely with our partner banks, compliance, and risk teams to ensure we operate in control while growing the business.
This is an amazing opportunity to collaborate with some of the top Fintech Marketing & Branding experts in the industry and grow your Marketing career. The Senior Director, Marketing Operations and Technology will report directly to the Managing Director of Brand Creative and Operations.
The successful candidate will also play a critical role in defining how we organize the marketing function to scale. This includes building new processes in addition to optimizing those already in place. We are looking for a detail-oriented leader who loves planning, process, and governance, while maintaining a growth mindset.
Duties and Responsibilities
Own relationships with key vendors: Salesforce, TSYS, Merkle and more
Build out continuity plans for key processes and vendor relationships, e.g. multiple print shops, Salesforce, Monday etc.
Define and evangelize an Integrated Marketing Calendar across channels
Partner with Compliance and Creative teams to ensure campaigns and projects consistently run on time
Evaluate our data infrastructure and work with data engineering and various marketing teams to power the business for short and long term growth
Build and automate trigger-based Credit Card programs: Credit Line increase, Spend & Get, Onboarding, etc as the program evolves
Drive new tool selection as needed to the marketing tech stack in support of both the Lead Gen and ECM agenda
Streamline the campaign selection process and automate
Refine and document the marketing QA and Change Control processes, reporting and governance across channels
Work across the business to drive critical issues and/or incidents to resolution
Requirements & Qualifications
Own relationships with key vendors: Salesforce, TSYS, Merkle and more
Build out continuity plans for key processes and vendor relationships, e.g. multiple print shops, Salesforce, Monday etc.
Define and evangelize an Integrated Marketing Calendar across channels
Partner with Compliance and Creative teams to ensure campaigns and projects consistently run on time
Evaluate our data infrastructure and work with data engineering and various marketing teams to power the business for short and long term growth
Build and automate trigger-based Credit Card programs: Credit Line increase, Spend & Get, Onboarding, etc as the program evolves
Drive new tool selection as needed to the marketing tech stack in support of both the Lead Gen and ECM agenda
Streamline the campaign selection process and automate
Refine and document the marketing QA and Change Control processes, reporting and governance across channels
Work across the business to drive critical issues and/or incidents to resolution
$175,000 - $220,000 a year
In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance.
Yearly incentive bonus target 30% of base salary.
This position may also be eligible for a long-term cash and/or equity incentives at a target of 25%.
Our Brand:
At Best Egg, we believe money should be accessible so people can reach their goals, live a fuller life, and feel pride in knowing they have taken control of their finances. For those who need extra money to achieve the progress they seek in life, Best Egg is the modern solution-minded finance provider that mixes decades of banking experience with smart technology and deep customer insight to create products designed for today's borrower, so that people can establish a smoother financial path. The egg symbolizes protection and a fresh start.
Employee Benefits
Best Egg offers many additional benefits for our employees, including (but not limited to):
· Pre-tax and post-tax retirement savings plans with a competitive company matching
program
· Generous paid time-off plans including vacation, personal/sick time, paid short--
term and long-term disability leaves, paid parental leave, and paid company
holidays
· Multiple health care plans to choose from, including dental and vision options
· Flexible Spending Plans for Health Care, Dependent Care, and Health
Reimbursement Accounts
· Company-paid benefits such as life insurance, wellness platforms, employee
assistance programs, and Health Advocate programs
· Other great discounted benefits include identity theft protection, pet insurance,
fitness center reimbursements, and many more!
#LI-REMOTE
In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy
here
#J-18808-Ljbffr
