It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is looking for a Senior Data Product Analyst to join our team and provide the ARC Data Product team with analytics, reporting and data visualizations to enhance the team's understanding of airline and agency data. In this role, you will partner and consult with internal teams to understand performance drivers and develop reporting solutions that enable teams to make informed decisions and take appropriate action. You will be asked to create and maintain internal dashboards to track data completeness, customer/internal KPIs and provide product team with actionable insights for customer outreach. Collaborating with the Sales Engineers from the Customer Engagement team, you will distribute data insights in a digestible and information-rich way for strategic contract negotiations. You will have the opportunity to solve ambiguous business problems through exploratory data analysis and provide team with insights and recommendations. Additionally, you will perform ad-hoc data analysis as required to assist internal and external stakeholder data inquiries.
Work hands-on in the data, using SQL, Tableau, Salesforce, and other tools to extract, analyze, and visualize data and create insights Build and implement reporting tools and ad hoc analysis to pull out relevant data, provide reporting, and evaluate metrics to direct teams direction Provide insight into data completeness and availability through metric creation, reporting and analysis via tools such as Salesforce, Tableau and Excel Act as a key partner and collaborate closely with Customer Engagement and other product teams to provide data and key insights needed to make critical decisions and drive contract negotiations Analyze data, report on key metrics, and provide recommendations to direct team performance and action for sprint planning Interact directly with Customers on data questions through gaining a deep understanding of ARC Corporate Intelligence product and customer use cases Bachelor's degree preferred; equivalent experience considered 5+ years experience in similar role Extensive Knowledge of SQL required Fundamental knowledge of data science principles required Proficiency with Excel and BI tools required; experience with Tableau preferred Experience with r, python and other programming languages highly preferred Knowledge in Salesforce preferred Experience with Snowflake preferred Highly analytical mindset with ability to work through complex, ambiguous problems using data Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. ARC offers WorkFlex . WorkFlex is ARC's hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We've designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply
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