HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
Job Description:
We are looking for a passionate certified Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions. The data analyst is responsible for overseeing our data systems and reporting frameworks, guaranteeing the integrity and precision of data. Data analysts are tasked with enhancing analytical and reporting functions, as well as supervising performance and quality assurance processes to pinpoint areas for enhancement.
Roles and Responsibilities
• Driving roadmap initiatives around the Project Management functions in Clarity PPM.
• Conducting project assessments to determine compliance with internal project management and resource management standards.
• Be able to read, update and develop data dashboards, charts, and data sets in Clarity to support decision-making across departments.
• Detect, examine, and decode trends or patterns within intricate datasets to scrutinize data and produce actionable insights.
• Assist in the implementation and deployment of Clarity PPM enhancements and provide ongoing training and support.
• Providing support and training to new and existing tool users, both individually and in groups.
• Creating training materials and conducting user training.
• Suggesting solutions, recommendations and enhancements based on customer input and observations.
• Tracking progress and notifying management of issues that require escalation and assuming responsibility for resolving or coordinating the resolution of resource capacity issues and project data quality concerns.
• Meeting with analysts, customers, and partners to showcase value and drive adoption of the resource capacity planning processes and the Clarity PPM tool.
• Locate and define new process improvement opportunities.
• Evolve our data collection capabilities, analytics and reporting process as the business evolves and grows by optimizing strategies, implement databases, and managing security, data sources and metadata.
• Commissioning and decommissioning data sets as needed, while maintaining, cleaning, and organizing data sets as needed.
• Keeping current with industry standards, and implementing updates as needed or required.
• Leadership skills and the ability to connect and communicate across multiple departments.
• Adept at report writing and presenting findings.
• Ability to work under pressure and meet tight deadlines.
• Be able to read and update project and program level resource forecasts.
• Identify recurring process issues and work with manager to find solutions and initiate improvements to mitigate future
Basic Qualifications
• Minimum of 5 years of experience with Clarity PPM and 5-8 years in an analyst capacity.
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, etc.)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SAS, etc)
• You have a high understanding of PPM disciplines, have worked in a team and covered strategic projects. Experience with Dashboard customization, configuration, user interface personalization and infrastructure management will be helpful.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail, accuracy, and actionable insights.
• Excellent communicator, adjusting communication styles based on your audience.
• Quick learner, adaptable and can thrive in new environments.
• Proactive, confident, and engaging; especially when it comes to large stakeholder groups.
• Capable of critically evaluating data to derive meaningful, actionable insights.
• Demonstrate superior communication and presentation capabilities, adept at simplifying complex data insights for audiences without a technical background.
