About Files.comFiles.com is an enterprise secure file transfer & automation SaaS with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We raised $46.5 million of growth equity in 2021 from Silicon Valley-based Riverwood Capital to accelerate our growth.Location:Scottsdale, AZ (Old Town)The Senior Account Manager role is the premier Inside Sales role at Files.com focused on farming the client base. B2B software sales experience is required. We sell remotely using a team approach.We also offer an entry-level?Account Development Representative (ADR) role which may be better suited to some candidates.World Class Pay and Benefits:Competitive Base + Variable:Uncappedcommissionwith Incentives.Paid, In-House Training:We'll provide the solution training you'll need.Big Company Benefits:You'll get full ?? Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), ?? 401(k) with generous matching, 11 Company Holidays per year, and ?? 20 PTO/Vacation days, plus we give employees off for Winter Break at the end of the year!Awesome Office AtmosphereOur Scottsdale office is located in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows (??), free snacks, drinks, and craft coffee (??).Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.In this role, you will be:Pursuing uplift opportunities from product / package expansion, migrations from acquired products to the Files.com platform, and price increasesSelling SaaS subscription packages primarily on an annual contractQualifying, discovering, progressing, closing, and forecasting upsell opportunitiesConducting demos and sales presentations via Zoom and telephonePartnering with Sales Engineers and Customer Success to put together technical solutions to customer needsWorking with the ADR team to find and qualify opportunitiesStrengthening relationships with our clients to win businessYou'll be successful if:You are able to understand a deeply technical product commonly sold to IT.You have a competitive spirit and bring an action-oriented attitude to the team.You take a consultative approach to selling, fully discovering a customer or prospect's needs, determining the best products, and conveying to the customer that you understand their needs and how our solutions will meet those needs.You are able to skillfully negotiate with prospects and customers to maximize company revenue, even when it gets challenging.You have a track record of carrying and achieving quotaDemonstrate your skillset and experience to manage additional customers than our standard Account Managers.#LI-Onsite
