Job summary
The Endpoint Engineer/Administrator will be responsible for managing endpoint devices within the organization, ensuring security and peak performance.The engineer must have mastery level skill with Endpoint Device and patch Management.Must display excellent teamwork skills, technical, written, and oral communication skills.
Job seniority: mid-to-senior level
Responsibilities
• Day-to-day administration of our MDM environment, including Configuration of Intune and Autopilot.• Manage various device policies and desktop applications in Microsoft Intune and JamF within the organization.• Deploy software updates, Windows OS patches, and updates to endpoints using automated tools.• Troubleshoot endpoint issues and provide support to end-users.• Create and update endpoint agent polices as per requirements.• Provide assistance and validation of implementation timelines and delivery management.• Coordinate and drive Endpoint solutions and direction to achieve measurable increases in OS deployment, end-user knowledge, and operations.• Application Packaging / scripting for deployment of apps on Windows and macOS.• Provide up to date information on SW updates and alerts.• Support team in the design and implementation of highly available, scalable, and secure modern mobility solution using industry best practices on Microsoft Intune and AzureAD + other 3rdparty technologies.
Requirements
• 3+ years Performing successful Windows OS updates• 6+ years total progressive IT experience• 5+ years of Endpoint Management and Security• Strong focus on Windows and macOS devices.• 5+ Experience with device management platforms such as Microsoft Intune, Ivanti and/or Jamf.• 2+ years Strong understanding of network technologies, such as DNS, DHCP, TCP/IP, VPN, and other related technologies.• 2+ years cloud-based platforms such as Azure AD and Intune, integration with endpoint management solutions.• Analytical and problem-solving skills.• Excellent communication and interpersonal skills.• Ability to work independently and as part of a team in a fast-paced environment.
Key Skills Needed
• Endpoint Device and patch Management• Microsoft Intune• Ivanti provisioning and patching management• Jamf macOS device management• CrowdStrike security• Device Provisioning• Windows Autopilot• Creation and Configuration of device policies• Software Packaging & distribution• Windows OS and software patching• Reporting in Intune using Graph explorer and API• Scripting with PowerShell, VBScript, and batch scripting• Network technologies such as DNS, DHCP, TCP/IP, VPN• Azure AD and Intune integration with endpoint management solutions
