Screener Client Coordinator- Graham, WA Consejo Counseling and Referral Service is looking to hire a Full Time Screener Client Coordinator for our Graham location . Relocation Cost Assistance plus Sign on Bonus. We also offer exceptional benefits , including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off .
Summary of Job Description: This position has a dual role within Consejo Counseling and Referral Service. Reporting directly to the Program Manager, administrative support staff will have primary duties in the screener role and receptionist; as well as supporting Consejo's leadership team.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct telephone screening for client referrals for the mental health program. As needed, conduct face-to-face client screenings for the Children's and Family Services and the Adult and Adult with Disabilities Mental Health Departments. Consult with therapist, mental health program managers/supervisors as needed to determine response time. Handle crises as they arise during screening or via incoming telephone calls received from the public during business hours. Maintain cooperative working relationship with agency staff, community and social and health services agencies. Requests files from medical records for returning clients. Participate in required agency training and staff meetings. Maintain close contact with program managers and supervisors. Ensure proper intervention and follow up with staff cooperation. Ensure proper intervention and follow up of screenings. Refer clients to appropriate services within the agency and/or community agencies; Coordinate crisis responses with the appropriate department or agency. Schedule screening appointments and obtain necessary all documentation during the screening process. Track the screenings and intake appointments. Contact client one day prior to the intake interview to ensure appointment is kept or re-schedule as needed. Assign client numbers. Reschedule missed appointments as directed by the therapists, program manager, or supervisor. Conducted crisis interviews and provided crisis clients with resources. Communicate with schools or referring agencies regarding client services and their follow-up as designated by policy. Maintain screening/referral database to ensure all information is current and accessible as needed. Document all calls into the screening/referral database. Maintain intake therapist schedule to ensure appointments are made when screening is conducted. Review the "Wait List" regularly and contact clients monthly to ensure services are still needed and/or desired. Update the "Wait List" accordingly. Check for funding availability via PROVIDER 1, insurance, and other designated resource data files when the screening is conducted. Complete all required financial information and screening forms. Obtain the client number from accounting, complete the necessary documentation for entry into the specific County system, and forward the original to the Data Management Officer with a copy filed in the screening office as designated by the Clinical Director. Serve on committees, task forces, and special assignments as directed; Provide education and information to agency staff and in the community as needed; Assist upper management upon request. Fulfill other duties as may be assigned to meet agency operations. QUALIFICATIONS: High School diploma required plus 2 years' experience or AA a plus Proficient in speaking, reading and writing both English and Spanish. Assist all levels of management upon request Demonstrated ability to multi-task, plan and prioritize. Demonstrated experience in an office setting. Ability to work with all levels of staff and management. Proficient in Microsoft Office. WORK SCHEDULE This full-time position works a typical schedule of 8 AM - 5 PM, Monday to Friday .
SALARY $19.00 - $21.00/hr. depending on experience and qualifications. READY TO JOIN OUR TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Behavioral Health Therapist job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!
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