Job DescriptionThe Financial Aid Specialist is responsible for ensuring the accuracy of student accounts as it relates to the posting of scholarships. The Specialist position may also process federal and state awards including but not limited to Federal student loans. This position will be responsible for program management in assigned areas of responsibilities (i.e. third party scholarship platform support, general and departmental scholarship administration, etc.).In addition, this position supports financial aid processing to include resolving student eligibility issues, performing verification, determining eligibility for financial aid, processing awards including all types of student loans, assisting with awarding of general and departmental scholarship programs, and adjusting aid- including resolving overawards.This position also provides customer service to students, parents, faculty, staff, and public through in-person, phone, and e-mail counseling. Attending outreach events is also expected.Required QualificationsThis position requires a self-directed person who works cooperatively, adapts easily and quickly, accepts responsibility, ensures a high level of accuracy with attention to detail, and thrives in a high-volume environment. Knowledge and skill requirements include: Bachelor's degree in related field, or equivalent training and/or experience. Demonstrated proficiency with standard office software. Must have proficiency in prioritizing and managing multiple competing tasks; strong communication skills, good public speaking and presentation skills; and the ability to exercise sound judgment in making difficult decisions.Preferred QualificationsExperience working in a financial aid office.Pay Band4Appointment TypeRegularSalary InformationSalary commensurate with experience, a budget max of $41,655Review DateFebruary 7, 2024Additional InformationThe successful candidate will be required to have a criminal conviction check.About Virginia TechDedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicinecollege, Graduate School , andHonors College . The university has a significant presence across Virginia, including theInnovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerousExtension offices andresearch centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.If you are an individual with a disability and desire an accommodation, please contact(Devin Henry)at(****** )during regular business hours at least 10 business days prior to the event.
